Credit Balance Resolution Specialist

Spherion Staffing, LLC; Birmingham (AL); On-site; USD 25,000 - 33,000; Full time

Job summary

Spherion Staffing, LLC is seeking an experienced Professional Billing Credit Balance Representative to join our business office and ensure accurate research and timely resolution of credit balances on professional accounts.

In this role you will analyze credit balances, post refunds, and collaborate with payers using the Epic patient accounting system. Strong attention to detail and healthcare billing knowledge are essential for success in a dynamic, team-based environment.

Qualifications

• Medical insurance experience required.
• Attention to detail is essential.
• Data entry skills are required.
• Must read and interpret EOBs.
• Flexible and team-oriented.
• Able to communicate on the telephone.
• Proficient in multiple computer systems.
• HIPAA and confidentiality knowledge.

Responsibilities

• Analyze credit balances to determine cause and resolution.
• Use Epic patient accounting system to post refunds.
• Collect supporting documentation from payer websites.
• Process and post payments, refunds, and adjustments.
• Monitor trends and document posting issues.
• Maintain credit balance status and reporting.
• Assist in development of credit balance reports for payers.
• Coordinate with insurance to identify owner of the credit balance.

Skills

Medical insurance experience

Attention to detail

Data Entry skills

Must be able to read and interpret EOB

Flexibility

Teamwork

Telephone communication proficiency

Ability to work in multiple computer-s

HIPAA and Confidentiality knowledge

Education

No Degree Required

Job description

Spherion Staffing, LLC is seeking an experienced Professional Billing Credit Balance Representative to join our business office and ensure accurate research and timely resolution of credit balances on professional accounts.

In this role you will analyze credit balances, post refunds, and collaborate with payers using the Epic patient accounting system. Strong attention to detail and healthcare billing knowledge are essential for success in a dynamic, team-based environment.