Credit Associate - Dealer Credit Administration

1611 Ally Bank; United States; Hybrid; USD 50,000 - 63,000; Full time

Benefits offered by this job

Time off

401K matching

Health insurance

Life insurance

Employee stock purchase plan

Tuition reimbursement

Relocation assistance

Job summary

Ally Financial is seeking a Credit Associate in the Dealer Credit Administration team. You will support dealer customers, process receivables and adjustments, assist with daily inventory management, facilitate ACH transactions, and ensure accurate posting and balancing of accounts.

The role covers daily exception reporting, dealer funding reviews, and timely email responses. Strong communication and financial operations know-how are essential.

Qualifications

• HS diploma or equivalent required.
• 2+ years' experience in financial services or similar industry.
• Associate's or Bachelor's degree in business may be considered in place of experience.
• Proficient use of all Microsoft Office programs.
• Presents strong written and oral communication skills.
• Understanding of automotive dealership operations is a plus.

Responsibilities

• Apply dealers’ funds to wholesale credit lines and programs.
• Research and resolve unidentified or misapplied funds.
• General Ledger entries with supporting documentation.
• Prepare and route daily/weekly exception reports.
• Identify and deposit incoming wires.
• Review supporting documentation for dealer funding requests.
• Respond to incoming emails in group mailbox in a timely manner.
• Provide customer service for automotive dealers.

Skills

Microsoft Office

Written and verbal communication

Customer service

Education

Associate's or Bachelor's degree in business

Job description

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them.

Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally.

We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role’s specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

As a part of the Dealer Credit Administration team, the Credit Associate is responsible for providing support directly and indirectly to our dealer customers. Perform daily tasks that support and accurately maintain our dealers wholesale accounts including:

• processing manufacturer receivables and associated adjustments
• assisting dealers with daily inventory management (e.g., creation of receivables, inventory transfers)
• facilitating daily ACH transactions
• ensuring accurate posting of all payments and balancing of general ledger accounts
• researching and completing daily exception reporting

The Work Itself

• Application of dealers’ funds received in relation to wholesale credit lines and programs
• research and resolve unidentified or misapplied funds
• General Ledger entries with supporting documentation
• Prepare and route daily/weekly exception reports
• Identify and deposit incoming wires
• Review supporting documentation for dealer funding requests
• Supervise and respond to incoming email requests received in group mailbox in a timely manner
• Provide customer service for automotive dealers

The Qualifications

• HS diploma or equivalent required.
• 2 + years' experience in financial services or similar industry.
• Associate's or Bachelor's degree in business or related emphasis may be considered in place of experience.
• Performs administrative, accounting and technically based supporting tasks.
• Requires proficient use of all Microsoft Office programs.
• Presents strong written and oral communication skills.
• Understanding of automotive dealership operations is a plus.

Minimum Qualifications

• 0+ years of experience
• High school Diploma or GED equivalent

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.

Base Pay Range $49,920.00 - $62,732.80. An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications.

We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation: This position is eligible to participate in our annual incentive plan.

We all work better as allies. Join a team that thrives on doing it right — whether we're helping people live their best financial lives or helping each other grow in our careers.

We're a leading financial services company serving over 11M customers through banking, auto financing, insurance and investment services.

Our team's approach of celebrating differences and lifting each other up is consistently recognized on Fortune's 100 Best Companies to Work For list. Here, you'll find people who care about doing work that matters and making an impact in the communities we serve.

Good enough is never enough for us — we're always looking for ways to be better, together.

CCPA Notice