Credit and Collections Manager

Jobtailor; Seattle (WA); On-site; USD 85,000 - 120,000; Full time

Job summary

NorthStar Energy seeks a Credit and Collections Manager to oversee AR and credit shared services. You will implement robust credit policies, assess risk, and manage collections to ensure timely payments.

You will lead a team, coordinate with sales and operations, and monitor credit limits and payment applications, driving accurate, compliant cash flow for the business.

Qualifications

• Bachelor's degree in accounting, finance, or similar discipline required.

Responsibilities

• Oversee Credit and AR shared service functions and report to Assistant Controller.
• Lead credit, collection, and cash application processes.
• Develop and implement credit policies to evaluate customer creditworthiness.
• Conduct credit risk assessments using financial statements and reports.
• Establish credit limits and monitor customer credit lines.
• Monitor aging reports and initiate collection actions for overdue accounts.
• Collaborate with sales, pricing, tax, and customer service to onboard customers and resolve billing disputes.
• Ensure timely and accurate application of customer payments to AR.
• Provide leadership, training, and development to the credit/AR team.
• Promote accountability and ownership within the team.

Skills

Credit risk assessment

Credit laws

Credit monitoring

Financial analysis

Accounts receivable

Credit scoring models

Accounting software

Collections processes

Industry knowledge

Education

Bachelor's degree in accounting/finance

Associate's degree + 7 years experience

Tools

Accounting software

Job description

Responsibilities

• The Credit and Collections Manager oversees NorthStar Energy’s Credit and Accounts Receivable (“AR”) shared service functions and reports to the Assistant Controller.
• This role will oversee the credit, collection, and cash application processes.
• This position collaborates closely with customers, sales, and operational personnel.
• Develop and implement credit policies and procedures to evaluate and manage customer creditworthiness.
• Conduct credit risk assessments, including reviewing financial statements, credit reports, and trade references.
• Establish credit limits for customers based on risk analysis and company credit guidelines.
• Monitor customer accounts and aging reports and initiate appropriate collection actions for overdue accounts.
• Develop and maintain relationships with customers to ensure timely payments and address credit-related concerns.
• Collaborate with sales, pricing, tax, and customer service teams to onboard new customers and to resolve billing disputes and address customer inquiries.
• Oversee the timely and accurate application of customer payments to accounts receivable.
• Provide leadership and guidance to the credit and accounts receivable team, including training, performance management, and professional development.
• Responsible for all matters of employment including recruiting, training, development, promotion, discipline, and termination.
• Promote a work environment of accountability and ownership.
• Set appropriate standards of performance and communicate clear expectations to staff.

Requirements

• A bachelor's degree in accounting, finance, or a similar discipline is generally required for this role.
• Must have at least five years of experience in credit and AR, with at least two of those years spent in managerial roles.
• An associate's degree and at least seven years of relevant experience is acceptable.
• Strong knowledge of credit risk assessment techniques, credit laws, and industry standards.
• In-depth understanding of credit risk factors and mitigation strategies.
• Experience in credit limit determination and monitoring customer credit lines.
• Familiarity with credit scoring models, credit monitoring systems, and accounting software.
• Familiarity with collections processes, including credit terms, and payment application.
• Proficiency in financial analysis, including reviewing financial statements and credit reports.
• Knowledge of accounting principles and practices related to accounts receivables.
• Experience in the energy or utilities industry is a plus.