Credit Analyst: Drive Timely Payments & Deductions (Hybrid)

Menasha Corporation; Neenah, Northern (WI, KY); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Menasha Corporation in Neenah, Wisconsin is seeking a Credit Analyst to join the Credit and Collections team. This full-time, hybrid role collaborates with sales, customer service, tax, and finance to resolve account issues and secure timely payments.

Key duties include deduction resolution, gathering PO/PODs, quotes and notes; managing the team inbox; reviewing orders on credit hold; and upholding the team's culture statement.

Qualifications

• Knowledge of credit/collection processes, tools, and strategies.
• Excellent communication, time management, organizational and critical thinking skills.
• Detail oriented.
• SAP experience preferred.
• Strong negotiation skills.
• Efficient in Microsoft Excel, Outlook, and Word.

Responsibilities

• Work closely with sales, customer service, tax teams and commercial finance directors to ensure customer account issues are resolved.
• Work with customers assigned to your portfolio to secure timely payment of invoices.
• Deduction resolution: gather necessary information (PO/PODs, quotes, collection notes).
• Work closely with the individuals responsible for determining outcome.
• Manage team in-box as needed.
• Review/Release Orders on Credit Hold as needed.
• Follow and maintain the visions outlined in the team Value/Culture Statement.

Skills

Credit knowledge

Negotiation

Communication

Time management

Detail oriented

Problem solving

Education

High School Diploma or equivalent

Associate degree

Tools

SAP

Microsoft Excel

Outlook

Word

Job description

Menasha Corporation in Neenah, Wisconsin is seeking a Credit Analyst to join the Credit and Collections team. This full-time, hybrid role collaborates with sales, customer service, tax, and finance to resolve account issues and secure timely payments.

Key duties include deduction resolution, gathering PO/PODs, quotes and notes; managing the team inbox; reviewing orders on credit hold; and upholding the team's culture statement.