Credit Administrative Specialist - Hillsdale

County National Bank; Hillsdale (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

County National Bank in Hillsdale, MI is seeking an On-Site Credit Administrative Specialist to support the Commercial Credit Department and loan process. The role focuses on loan committee coordination, data entry, document tracking, and producing regular reports to keep loan activity aligned with policies, while delivering a positive client experience.

Ideal candidates have an associate degree in business or related experience, strong MS Word/Excel skills, and a client-focused attitude.

Qualifications

• Associate’s degree in business field preferred; otherwise, combination of education and experience.
• Previous bank experience is preferred.
• Passion for providing stellar client service to all clients (external and internal).
• Excellent interpersonal skills to represent the bank positively.
• Strong written and verbal communication with attention to detail.

Responsibilities

• Organizes loan committee meetings (officers/directors).
• Calculates final Loan to Value ratio for clear-to-close approvals (appraisal value checklist).
• Inputs floor plan transactions and coordinates third-party inspections.
• Completes daily requests for credit verifications from outside sources.
• Updates tracking of loan covenants and financial documentation in nCino.
• Prepares monthly/quarterly reports for Board review.
• Submits loan data to government/third-party entities (e.g., MEDC, USDA).
• Serves as a backup for residential and commercial appraisals with vendors.
• Performs vault audit for stock certificates (semi-annual).
• Digitizes existing files and maintains confidentiality of client information.
• Maintains regular on-time attendance and completes assigned training.

Skills

Client service

Interpersonal skills

Written communication

Verbal communication

Confidentiality

Multi-tasking

Typing / data entry

Keyboarding

Education

Associate’s degree in business

Tools

MS Word

Excel

Job description

• Location 1 S Howell St,Hillsdale, MI, 49242,United States
• Employee Type Non-Exempt
• Required Degree 2 Year Degree
• Travel 10%
• Manage Others No

Contact information

• Phone [phone]

County National Bank (CNB) is an independent, locally owned, community bank that is successful and growing whose mission is to "sustain its deep commitment to the community and its traditions of excellence in all aspects of banking and provide outstanding client service and solid financial performance."

We invite you to share in our mission and vision as a community banker, making a difference in your community while experiencing excellent benefits and career opportunities.

CNB is looking for a qualified, motivated, and client- and team-focused individual to join our team as an ON-SITE Credit Administrative Specialist. This is a full-time position with hours scheduled Monday - Friday.

JOB SUMMARY

This position primarily performs a variety of administrative and support functions for the Commercial Credit Department to support the loan process and ensure a positive client experience.

DUTIES

• Organizes various loan committee meetings (officers’ loan committee, directors’ loan committee, etc.).
• Calculates final Loan to Value ratio for clear-to-close approvals (appraisal value checklist).
• Inputs floor plan transactions into system and coordinates third-party floor plan inventory inspections.
• Completes daily requests for credit verifications from various outside sources.
• Updates tracking of loan covenants and financial documentation in nCino, as needed.
• Completes and updates various monthly and quarterly reports to be reviewed by the Board of Directors.
• Submits loan data to various government and third-party entities, such as the MEDC and USDA.
• Serves as a backup for ordering residential appraisals through third-party vendor and soliciting bids on commercial appraisals.
• Semi-annual vault audit for stock certificates.
• Digitizes existing files and relationships.
• Maintains and protects confidentiality of client information.
• Maintains regular, on-time attendance.
• Remains current in assigned training and continuing education for designation retention (online, video, in-house emails, telephone seminars, etc.)
• Complies with all regulatory requirements including Bank Secrecy Act and all others specific to their position.
• Performs other various duties as assigned.

CONTACT WITH OTHERS – INTERNAL

• Communicates on a regular basis with commercial, mortgage and installment lending loan officers.

CONTACT WITH OTHERS – EXTERNAL

• Communicates on an as-needed basis with auditors and bank examiners.

Requirements

SKILLS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associate’s degree in business field is preferred; otherwise, must have a combination of applicable education and experience.
• Previous bank experience is preferred.
• Passion for providing a stellar client service experience to all clients (external and internal) and ability to instill this passion in others.
• Excellent interpersonal skills (tactfulness, cooperation, courteousness and client friendliness) are necessary to represent the bank in a positive manner.
• Positive and cooperative approach when working with others.
• E xcellent written communication skills with demonstrated ability to write clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications.
• E xcellent verbal communication skills with the demonstrated ability to effectively present information to clients and management.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to efficiently and accurately keyboard information, both computer and calculator.
• Strong computer skills with a proficiency in MS Word and Excel.
• Ability to multi-task while paying attention to details.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the work environment will include:

• Works in a normal office environment.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to:

• Communicate effectively, both verbally and in writing.
• Keyboard information (computer and calculator).