Credentialing Specialists - Work from home

Sutherland Global; Louisville (KY); Remote; USD 30,000 - 40,000; Full time

Job summary

Sutherland Global is seeking action-oriented, problem-solvers for their healthcare team in Louisville, KY. The role involves customer support, data entry, and claims processing. Successful candidates will have experience in medical environments, excellent typing skills, and a commitment to providing exceptional customer service.

Benefits

Monthly rewards & recognition programs

Medical, dental and vision benefits

Paid training & PTO

Cross program and advancement opportunities

Employee Discounts

EAP & Health and Wellness programs

Qualifications

• Experience in claims and/or credentialing environments.
• Familiarity with medical terminology essential.
• Typing speed of 40WPM required.

Responsibilities

• Support customers via phone, email, and chat.
• Involved in claims adjudication and provider credentialing.

Skills

Claims experience

Credentialing experience

Knowledge of medical terminology

Accurate typing

Job description

Company Description:

Do you like providing support and guidance to ensure customers have an exceptional experience? Are you familiar with medical terminology? Do you have experience in a medical credentialing environment?

Join us.

We are Sutherland. We provide our clients’ customers with seamless, personalized and efficient experiences across a variety of industries including banking and financial services; insurance; communications, media and entertainment; healthcare; technology; retail and consumer packaged goods; and travel, transportation, hospitality and logistics. Together, our nearly 40,000 employees deliver measurable results and create exceptionally engineered brand experiences for some of the world’s best-known brands.

Job Description:

We now seek action-oriented, problem-solving and self-motivated individuals to join us and showcase their customer service and related data entry skills as part of our healthcare team. You may be involved in claims adjudication and/or provider credentialing and, depending upon program and position, will support customers by phone, email and chat.

We offer:

• Monthly rewards & recognition programs
• Medical, dental and vision benefits
• Paid training & PTO
• Cross program and advancement opportunities – 80% of our frontline leaders have been promoted from within
• Employee Discounts
• EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Qualifications:

• Claims and/or credentialing experience
• Knowledge of medical terminology
• Some experience in a medical office
• Accurate typing of 40WPM

We will provide equipment, however to work from home, you must have:

• Excellent Internet connectivity:
  • Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
  • In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet Service Providers are not compatible with our systems)
• A quiet and distraction-free, secure place to work.
  
  

IMPORTANT NOTE: This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment.

Additional Information:

About us:

As a digital transformation company -- andGreat Place to Workcertified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.

EEOC and Veteran Documentation
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