Credentialing Specialists - Work from home

Sutherland; Louisville (KY); Remote; USD 35,000 - 45,000; Full time

Job summary

A healthcare service provider is seeking a Customer Support Representative in Louisville, Kentucky. You will provide support to customers regarding claims adjudication and provider credentialing while ensuring high standards of service. The ideal candidate should have experience in a medical setting and a knowledge of medical terminology. This position offers remote work flexibility and comprehensive employee benefits.

Benefits

Comprehensive medical, dental, and vision benefits

Paid training and time off (PTO)

Employee discounts

Qualifications

• Experience in claims and/or credentialing within a medical environment.
• Knowledge of medical terminology is essential.
• Ability to type accurately at a speed of 40 words per minute.

Responsibilities

• Provide support to customers through phone, email, and chat.
• Process claims and credentialing requests accurately and timely.
• Engage in problem-solving to enhance customer service experience.

Skills

Claims and/or credentialing experience

Knowledge of medical terminology

Customer service experience

Problem-solving skills

Excellent communication skills

Job description

Overview

Employer Industry: Healthcare Services

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization, with 80% of frontline leaders promoted from within
• Comprehensive medical, dental, and vision benefits
• Monthly rewards and recognition programs
• Paid training and paid time off (PTO)
• Employee discounts available
• Access to health and wellness programs, including a personal trainer dedicated to the employer

What to Expect (Job Responsibilities)

• Provide support to customers through phone, email, and chat in areas such as claims adjudication and provider credentialing
• Utilize data entry skills to ensure accurate and timely processing of claims and credentialing requests
• Engage in problem-solving to enhance the customer service experience
• Maintain a high level of professionalism while interacting with clients
• Ensure compliance with medical terminology and industry standards

What is Required (Qualifications)

• Experience in claims and/or credentialing within a medical environment
• Knowledge of medical terminology
• Some experience working in a medical office setting
• Ability to type accurately at a speed of 40 words per minute
• Must be authorized to work in the U.S. and reside within the United States

How to Stand Out (Preferred Qualifications)

• Additional experience in customer service roles
• Familiarity with healthcare processes and regulations
• Strong problem-solving skills
• Proven ability to work independently in a remote setting
• Excellent communication skills

#HealthcareServices #CustomerSupport #CareerAdvancement #RemoteWork #EmployeeBenefits

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