Credentialing Specialist (Hybrid)

Workit Health; City of Albany (NY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Fully remote work

PTO 5 weeks

11 paid holidays

Health, dental, vision insurance

12 weeks parental leave

401k with 4% match

FSA & DCFSA

EAP

Job summary

Workit Health in Albany, NY is seeking a Credentialing Specialist to support our Revenue Cycle team. The role focuses on credentialing and renewal management for providers, ensuring accuracy across payor directories and CAQH systems.

You will maintain provider data, monitor licenses, and collaborate with billing staff to resolve denials and ensure timely credentialing. This hybrid in-office/remote position offers strong benefits.

Qualifications

• 2-3 years of Billing and Credentialing experience.
• Deep knowledge of HIPAA standards of operations.
• Familiarity with major payer portals and CAQH management.
• Ability to communicate clearly via email, Slack, and face-to-face.
• Proven collaboration inside/outside the department.
• Ability to organize and manage complex datasets.
• Ability to use technology at an appropriate level for the role.
• Access to consistent, high-speed internet.
• Works independently and meets deadlines.

Responsibilities

• Follow and maintain credentialing & clinic licensure policies and protocols.
• Ensure reports on credentialing status are up-to-date and accurate.
• Ensure all clinic information is accurate within payor directories.
• Process applications, verify information, research details, and ensure timely completion.
• Maintain up-to-date provider data in credentialing databases and online systems.
• Monitor staff credentials and licenses.
• Collaborate with Credentialing Manager and billing staff to resolve denials or authorization issues.
• Complete payer revalidations.
• Maintain a positive and proactive attitude.
• Perform other assigned tasks.

Skills

Billing & Credentialing

HIPAA knowledge

Payer portals

CAQH management

Communication

Data organization

Technology aptitude

Independent work

Tools

CAQH

Job description

Schedule: M-F in-office / Th-F PM remote

Hours: 8:00 AM - 4:30 PM local time

This is a hybrid role for a clinic location based in Albany, NY | Charlotte, NC | Lakewood, WA | Missoula, MT

Three (3) days in office and two (2) days remote each week.

Job Summary:

The Credentialing Specialist is an integral member of the Revenue Cycle Department. The Credentialing Specialist creates and maintains credentialing and renewal information for Workit providers.

Core Responsibilities:

• Follow and maintain credentialing & clinic licensure policies and protocols
• Ensures reports on the credentialing status of providers are up-to‑date and accurate
• Ensures all clinic information is accurate within payor directories
• Processes applications, verifies information, researches application details, and ensures processes are accurate and completed promptly.
• Maintain up-to‑date data for each provider in the credentialing database and online systems.
• Monitor staff credentials and licenses
• Work closely with the Credentialing Manager and billing staff to identify and resolve any denials or authorization issues related to provider credentialing.
• Complete revalidation requests issued by payers.
• Maintains positive and optimistic attitude
• Other tasks as assigned

Qualifications:

• 2-3 years of Billing and Credentialing experience
• Deep knowledge of HIPAA standards of operations
• Familiarity with major payer portals and CAQH management
• Ability to communicate clearly and concisely via email, Slack, and face-to‑face
• Proven aptitude for collaboration inside and outside of the department
• Ability to bring organization and precision to complex datasets
• Ability to use technology at an appropriate level for the role
• Access to consistent, high-speed internet access
• Works independently and meets deadlines

Benefits & Rewards:

• Fully remote work
• 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!)
• 11 paid holidays
• Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs
• 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families)
• 401k + 4% matching
• Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA)
• Health Savings Accounts (HSA)
• Employee assistance program, complete with financial coaching and counseling sessions
• Professional development allowance for Providers and Behavioral Health team
• Opportunities for internal mobility and growth at a Company with a proven track record of really promoting internally
• Vibrant, democratized culture with clubs and multiple ERG groups
• Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations

$25—$25 USD

Why Workit

Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives.

We’re excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment‑free care for addiction more accessible.

We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they’re ready for it. We’re looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America.

Equal Opportunities for Everyone, including Folks in Recovery

As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affi­­­nitive Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

AI Interview Policy

At Workit Health, we value authenticity, curiosity, and personal insight during our hiring process. To ensure a fair and genuine experience for all candidates, we ask that you refrain from using AI tools or external assistance during interviews or assessments. We’re most interested in your unique ideas, problem‑solving approach, and communication style—qualities that help us understand how you’ll contribute to our team. Demonstrating your own thinking and creativity gives both you and us the best sense of fit and potential.

Privacy Policy

Applicant personal information is collected and used in accordance with Workit Health’s Privacy Policy, which includes disclosures and rights under applicable U.S. privacy laws.