Credentialing Specialist

Jobtailor; Irving (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Jobtailor in Irving, TX is seeking a detail-oriented Credentialing Specialist to manage and process a high volume of credential verifications—about 2,500 per month as the role scales—while maintaining a minimum 90% accuracy.

You will review licenses, certifications, and background checks, organize your workflow, collaborate with the team, and document activities. Training is provided for tools like Google Workspace, Salesforce, and Slack.

Qualifications

• Experience in credentialing, compliance, or a similar high-volume, detail-oriented role.
• Ability to balance high-speed output with strong attention to detail.
• Exceptional time management skills; able to self-start and prioritize independently.
• Comfortable working toward steady production metrics in a fast-paced environment.
• Collaborative mindset; productive both in teams and individually.
• Excellent verbal and written communication skills.
• Experience with Google Workspace, macOS, Salesforce, or Slack (training provided).

Responsibilities

• Manage and process a high volume of credential verifications — around 2,500 per month once fully ramped — with at least 90% accuracy.
• Review applications, primary source verifications, licenses, and certifications to ensure data meets standards.
• Organize daily workflow to balance speed and precision in onboarding and re-credentialing.
• Independently manage your credentialing queue while collaborating with the broader team.
• Validate credentials and licenses to ensure compliance with regulations at local, state, and federal levels.
• Coordinate with Credentialing Leads to process background checks and other verifications.
• Maintain accurate documentation for all credentialing activities.
• Proactively report roadblocks or issues to leadership.
• Support special projects within the credentialing team.
• Perform other duties as assigned by leadership.

Skills

Credentialing accuracy

Time management

Self-motivation

Independent prioritization

Team collaboration

Communication skills

Tools

Google Workspace

MacOS

Salesforce

Slack

Job description

Responsibilities

• Manage and process a high volume of credential verifications - around 2,500 per month once fully ramped - while maintaining a minimum 90% accuracy rate.
• Carefully review applications, primary source verifications, licenses, and certifications to ensure all data meets internal and regulatory standards.
• Organize your daily workflow independently to balance speed and precision, avoiding bottlenecks in onboarding and re-credentialing cycles.
• Independently manage your own credentialing queue while collaborating with the broader team to share best practices.
• Validate credentials and licenses to ensure compliance with local, state, and federal regulations.
• Partner with Credentialing Leads to process background checks and other verification tasks.
• Maintain accurate documentation for all credentialing activities.
• Report potential roadblocks, barriers, or other issues to leadership proactively.
• Support special projects and initiatives within the credentialing team.
• Perform other duties as assigned by leadership.

Requirements

• Experience in credentialing, compliance, or a similar high-volume, detail-oriented role - we care more about your accuracy and work ethic than the exact industry.
• Proven ability to balance high-speed output with strong attention to detail.
• Exceptional time management skills - you can self-start, prioritize independently, and show us how you organize your day.
• Comfortable working toward steady production metrics in a fast-paced environment.
• A collaborative mindset - you thrive in a team setting but are equally productive working solo.
• Excellent verbal and written communication skills.
• Experience with any of these tools is a plus - Google Workspace, macOS, Salesforce, or Slack - but we are happy to train the right person.

Core Competencies

Demonstrates expertise in managing high-volume credential verifications while ensuring compliance with local, state, and federal regulations. Excels in balancing speed and accuracy, with strong organizational and communication skills to support team collaboration and independent workflow management.

Tools & Technologies

• Google Workspace
• MacOS
• Salesforce
• Slack