Credentialing Audit Supervisor

SafeRide Health; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Career growth and development opportunities

Competitive salary and annual bonus opportunities

Comprehensive medical, dental, and vision insurance

401(k) with company match

Generous PTO and paid parental leave

Job summary

SafeRide Health is looking for a Credentialing Audit Supervisor to ensure audit readiness of its credentialing processes. The role involves conducting quality audits, supporting regulatory audits, and ensuring compliance with internal policies. An ideal candidate will have a Bachelor's degree, 3+ years of relevant experience, and strong analytical and communication skills. Benefits include competitive salary, comprehensive insurance, and generous paid time off. Join SafeRide in enhancing non-emergency medical transportation services across the U.S.

Qualifications

• 3+ years of experience in transportation provider credentialing or quality assurance.
• Working knowledge of credentialing workflows and compliance expectations.
• Experience supporting audits or quality reviews.

Responsibilities

• Perform quality audits of credentialing files to ensure accuracy.
• Identify trends and process gaps through quality assurance activities.
• Support internal and external audits by coordinating activities.
• Prepare audit summaries and reports for compliance stakeholders.

Skills

Organizational skills

Analytical skills

Problem-solving skills

Communication skills

Proficiency in Excel

Proficiency in Adobe

Education

Bachelor’s degree in healthcare operations or related field

Job description

About The Role

SafeRide Health is seeking a Credentialing Audit Supervisor to support audit readiness across the Credentialing function. This role ensures credentialing activities are completed accurately, timely, and in alignment with internal policies, client expectations, and regulatory requirements.

You will play a key role in reviewing credentialing work for quality and compliance, supporting internal and external audits, coordinating corrective action efforts, and preparing materials for Compliance stakeholders. This position directly impacts audit readiness, quality performance, and the effectiveness of SafeRide’s credentialing operations.

Job Responsibilities

• Perform quality audits and routine reviews of credentialing files and documentation to ensure accuracy, completeness, and compliance
• Identify trends, errors, and process gaps through ongoing quality assurance and audit activities
• Support internal and external audits by gathering documentation, preparing responses, and coordinating audit-related activities
• Track and coordinate corrective action plans related to audit findings, internal reviews, and compliance concerns
• Partner with credentialing leadership and cross‑functional teams to ensure timely resolution of issues
• Prepare audit summaries, reports, and supporting materials for compliance and audit stakeholders
• Maintain organized records of audit findings, corrective actions, and follow‑up activities
• Develop and update audit tools, workflows, quality review materials, and standard operating procedures
• Monitor adherence to credentialing standards, internal controls, and process requirements
• Communicate audit findings and trends clearly to leadership and stakeholders
• Support process improvement initiatives to enhance quality, consistency, and audit readiness
• Collaborate with internal teams to resolve credentialing‑related issues and support operational goals

Required Qualifications

• Bachelor’s degree or equivalent experience in healthcare operations, credentialing, quality assurance, compliance, or a related field
• 3+ years of experience in transportation provider credentialing, provider data, quality assurance, auditing, or related functions
• Working knowledge of credentialing workflows, file documentation standards, and compliance expectations
• Experience supporting audits, quality reviews, or monitoring activities
• Strong organizational, analytical, and problem‑solving skills
• Excellent written and verbal communication skills
• Proficiency in Excel and Adobe for reporting and documentation
• High attention to detail and ability to manage multiple priorities
• Ability to work independently and collaboratively in a fast‑paced environment

Preferred Qualifications

• Experience in Non‑Emergency Medical Transportation (NEMT) credentialing or a related healthcare field
• Experience managing or tracking corrective action plans
• Prior experience preparing materials for audits or compliance reviews
• Familiarity with credentialing or workflow systems
• Experience working in a high‑growth or rapidly evolving environment

Benefits

• Career growth and development opportunities in a mission‑driven organization
• Competitive salary and annual bonus opportunities
• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Generous PTO, paid company holidays, and paid parental leave

About Us

SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non‑emergency medical transportation to people across America. SafeRide employs proprietary technology, paired with a nationwide network of vetted transportation providers. This enables payers and health systems to deliver cost‑effective, on‑demand transportation intelligently, enhancing the patient experience in the process. SafeRide serves the largest Medicare Advantage, Medicaid, and provider programs in the country. Learn more at www.saferidehealth.com.