Creator Engagement Coordinator

Sega of America, Inc.; Irvine (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Sega of America, Inc. seeks a Creator Engagement Coordinator to join its Influencer Marketing team in Irvine, CA. You will support multiple titles, manage requests from creator partners, and coordinate cross-platform campaigns while maintaining organized creator data and timely communication.

The ideal candidate is highly organized, detail-oriented, and proactive in proposing ideas to improve department success. Face-to-face collaboration and strong written/verbal skills are essential.

Qualifications

• Experience in Creator Relations or Influencer Marketing preferred.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple processes in a fast-paced environment.

Responsibilities

• Serve as primary point of contact for creator partners on assigned projects.
• Research, outreach to content creators, organize creator information.
• Coordinate and execute creator campaigns across platforms.
• Distribute b-roll packages, creator kits, and related items.
• Prepare concise reports on creator activities, coverage, and opportunities.
• Assist in events including capture events for live titles.
• Collaborate with internal teams and external partners globally.
• Other duties as needed.

Skills

Creator Relations

Influencer Marketing

Team Collaboration

Communication

Detail Orientation

Multitasking

Microsoft Office

Discord

Gaming Content

Tools

Discord

Microsoft Office

Job description

Job Summary

Sega of America is currently seeking a Creator Engagement Coordinator to join its Influencer Marketing team in Irvine, California. Reporting to the Director of Influencer Marketing, this role support multiple titles across Sega’s portfolio. The ideal candidate is highly organized, able to effectively manage multi processes in a fast-paced environment and possesses strong written and verbal communication skills. This individual is also a creative and innovative thinker who proactively proposes new ideas to contribute to the success of the whole department.

Duties And Responsibilities

• Respond to daily creator inquiries in a timely and professional manner, serving as a primary point of contact for creator partners on assigned projects. Coordinate with internal stakeholders to provide accurate and appropriate responses.
• Research, evaluate, and conduct outreach to content creators across all platforms. Maintain and ensure all creator-related information is tracked and highly organized.
• Support titles across Sega’s portfolio by coordinating and executing creator campaigns across all platforms.
• Coordinate the distribution of b-roll packages, creator kits, and other digital or physical items associated with creator campaigns.
• Prepare and deliver concise, timely reports on creator activities, coverage, opportunities, successes, and creator feedback.
• Assist in the execution of capture events including events supporting live and unreleased titles.
• Collaborate with internal teams, external partners and cross-functional stakeholders globally.
• Other responsibilities are performed as assigned or needed.

Qualifications

• Working in-office is an essential function of this position. This requirement of face-to-face interaction is in place to ensure effective supervision, collaboration, and teamwork. In-office attendance is required for the following reasons:
  • For effective supervision of employees and our work product, which includes ensuring all employees have necessary oversight of their work and access to supervisory assistance, which includes meetings to review work product, deadlines, and status.
  • To foster communication and collaboration among team members, which includes the following: allowing for spontaneous brainstorming sessions and exchanges of ideas, quick access to team members to enable collaborative problem-solving, and stronger cohesion among co-workers and within teams.
  • To enhance the sharing of information necessary to effective job performance and product creation.
  • To enhance understanding of our stakeholders’ work and business needs, facilitate a more seamless and organic workflow, and ultimately increase efficiency and successful outcomes.
• Minimum 1+ years of experience in Creator Relations, Influencer Marketing, or related field.
• Collaborative team player with strong collaboration skills
• Exceptional attention to detail with strong interpersonal skills.
• Ability to effectively manage multi-processes in a fast-paced environment while meeting strict deadlines.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications and Discord.
• Avid consumer of creator content across all platforms.
• Ability to monitor social media trends and identify emerging opportunities, potential issues, and relationships within the wider online gaming community.

Bonus

• Previous experience working directly with gaming creators, influencers, or creator communities.