Creative Studio Solution & Onboarding Product Manager

ResponsiveAds, Inc.; New York (NY); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a dynamic and innovative company that specializes in advanced ad technology! This role offers the unique opportunity to work closely with clients, guiding them through the onboarding process and developing engaging educational materials. You will play a crucial role in shaping the client experience while collaborating with a small, dedicated team. If you thrive in a fast-paced environment and are passionate about creativity and technology, this position is perfect for you. Enjoy a flexible work culture that values work-life balance and continuous learning while being a part of a leading player in the ad tech industry.

Benefits

Flexible work and vacation time

Generous paid time off

Work-from-home policies

Educational course support

Merit-based pay increases

Paid parental family leave

Qualifications

• 3+ years in HTML5 ad development or Product Management.
• Experience in technical writing and content development.

Responsibilities

• Manage client onboarding and template specification development.
• Create educational tools and document solutions for clients.

Skills

HTML5 ad development

Technical writing

Video production

Content development

Adobe products (e.g., Photoshop)

Figma

Sketch

Google Web Designer

Responsive Web App product management

Ad operations

Education

Bachelor's degree in a relevant field

Tools

SaaS self-serve tools

Web applications

Job description

ResponsiveAds is an advanced creative ad technology suite to produce immersive rich-media responsive display ads that outperform the standard IAB engagement by 20x. We are aggressively looking to expand our bespoke solutions team with individuals passionate about building our customer onboarding process with existing and new clients. The company offers a combination of self-serve studio products (SaaS), 3rd party fluid ad serving, and a full-service rich-media creative development offering. The role enables this individual to work across all areas as a technical trainer and learning designer documenting all solutions and supplying educational tools for our clients.

A must requirement includes a high degree of creativity and an innovative mindset with quick learnability around the ad creative design and operations processes.

This role will be a constant balancing act between the day-to-day of all of the client interactions of onboarding, template specification development, training, and documentation in both written and video form of the "New" Studio 4 self-serve creative automation product. He/she must be willing to roll up their sleeves and work with the product in a small virtual start-up environment with the developers and producers of the SaaS product.

Background

• Minimum 3 years in HTML5 ad development or Product Management of a Design Platform.
• Minimum 3 years of technical writing, video production and content development around SaaS self-serve tools and web applications.
• Track record of problem-solving and delivering results.

• Proven track record of training, education, and building tutorials for a web-based academy.
• Proven track record of building mini-video tutorials.
• Strong user of Adobe products (e.g Photoshop), Figma, Sketch, or Google Web Designer.
• Organized and good at presenting in a step-by-step manner.
• A highly innovative, quick learner of new tools and features.
• Great communicator with both written and presentation skills.
• Must be creative and a good communicator with external partners on a day-to-day basis.
• Very punctual and have several years of managing and dealing with clients.
• A start-up mentality and a flexible approach to unpredictable complex situations.
• Passionate to get the best job done with a customer-first attitude.

Additional Requirements

• Basic front-end Responsive Web App product management skills, design, and development.
• Design experience with HTML5, CSS, and advanced ad tech systems.
• Experience with ad operations and trafficking ads a plus.
• Must be flexible to work with different virtual teams.
• The individual must be willing to go the extra mile with a mindset of customers first with very high-maintenance brand-perfect clients.

As the ResponsiveAds team is small, this individual will be the overall owner of the solutions for clients of the ResponsiveAds business.

Some reasons why you’d want to work with us:

• You want to play a big part in a small but profitable company that is an industry leader.
• You do your best in a setting where excellent work is what’s valued—not face time (a good work-life balance is just how we do things!).
• You value authenticity and a work environment that values who you are and what you can do.
• You’re looking for a big challenge that involves lots of variety, collaboration, inventiveness, and on your toes thinking.
• You want to work alongside a diverse group of people who are passionate, friendly, and helpful.
• We have been a fully remote team from the start 6+ years.

Our benefits include:

• A strong commitment to work-life balance. We provide a flexible work and vacation time.
• Generous paid time off and flexible work-from-home policies.
• Offer the ability to take educational courses and support your continuous learning.
• Continuous merit-based pay increases.
• Stipend paid parental family leave policies to support you during major life events.