Creative Services Coordinator

The Maryland Zoo in Baltimore; Baltimore (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

The Maryland Zoo in Baltimore is seeking a Creative Services Coordinator to assist the production of graphic design projects for advertising, marketing, and signage. Responsibilities include organizing photo archives, maintaining visual identity, and supporting email marketing design.

Collaboration with the Digital Media Coordinator and various Zoo departments is essential to deliver high-quality materials.

Qualifications

• Bachelor's degree in graphic design, advertising, or related fields preferred.
• Minimum 6 months of related professional experience.
• Two to three years working on graphic design projects preferred.
• Proficient knowledge of Photoshop, InDesign, Illustrator.
• Knowledge of Adobe After Effects, HTML5 or CSS preferred but not required.
• Mac Pro system proficiency; valid driver's license.

Responsibilities

• Assist production of in-house design work including publications, signage, and advertising.
• Develop and maintain consistent visual identities to boost marketing initiatives.
• Coordinate project timelines, vendor management, and billing.
• Collaborate with Zoo departments for events, signs, and marketing requests.
• Assist with email marketing design; collaborate with Digital Media Coordinator.
• Organize and maintain photo archives and digital graphics library.
• Keep abreast of graphic trends and software updates.
• Contribute to the Zoo's mission and DEAI goals.
• Adhere to policies and procedures of the Zoo.

Skills

Photoshop

InDesign

Illustrator

HTML5/CSS

Mac OS

Communication skills

Organization skills

Education

Bachelor's degree in graphic design/advertising/related field

Tools

Adobe After Effects

Job description

General Summary: The Creative Services Coordinator isresponsible for assisting with the productionof graphic design projects for theZoo's advertising, marketing, and signage. Outputs include brochures, banners, temporary and permanent signage,digital, web, and email marketing. This positionreports to the Director of CreativeServices. Additionally, the Creative Services Coordinator will support the Zoo's mission to save wildlife and protect wild placesand contribute to its environmental, social, governance sustainability, conservation, education and DEAI(Diversity, Equity, Accessibility and Inclusion) goals.

Primary Function:

• Assist with theproduction of all in-housedesign work including publications, signage,advertising, and on-groundsgraphics;
• Assist with developing and maintainingconsistent visual identitiesto enhance marketinginitiatives;
• Assist with projectwork flow, includingdeliverable dates and vendor management and billing;
• Collaboratewith Zoo departments to implement visual solutionsfor needs relating to events,signs, and marketingrequests;
• Assist with email marketing design;
• Collaboratewith Digital Media Coordinator;
• Organize and maintainphoto archives and digital graphicslibrary;
• Maintain industry knowledgeon graphic trendsand design software;
• Perform other duties as assigned; and,
• Adhere to all policies and proceduresof the Zoo.

Communication (Internal and External):

• Assist with coordinationof various Zoo vendors including, printers, outside designers, manufacturers,retailers, photographers and software/hardware companies;
• Maintaincollaborative and service-oriented relationships with key internal department managers to fulfillgraphics requests;
• Coordinateand distribute finished pieces,images, logos, photographs to outside advertisers, agencies or Zoo managers.

Management of Resources(Financial, Human Resources, Facilities):

• Prioritize incoming requests, create and communicate projecttimelines.
• Work closelywith Director of Creative Services to manage department resources;
• Develop and manage relationships with outside vendors;
• Organize, update, and maintain photo archives and digital graphicslibrary; and,
• Assist the Zoo's advertising agency of record to request or fulfill design related agency projects.

Education:

• Bachelor's degree in graphicdesign, advertising, and/ or relatedfields preferred.

Experience/Training:

• Minimum 6 monthsof related professional experience;
• Two to threeyears working on graphic design projects preferred;
• Marketing and advertising work experience preferred;
• Proficientknowledge of programsincluding Photoshop, InDesign,Illustrator;
• Knowledgeof Adobe After Effects, HTML5 or CSS preferred, but notrequired;
• Mac Pro systemproficiency; and,
• Must have a valid driver'slicense.

Traits Desirable:

• Ability to work with individuals from a wide variety of ethnic, cultural,and economic backgrounds;
• Excellentknowledge of the creative and printing processes;
• Knowledge of sign production processand sign design programs;
• Ability to communicate effectively;
• Strong organizational skills;and,
• ExcellentEnglish written skills.

Equipment:

• Mustbe able to operate a varietyof machines and equipment including computer,telephone, scanner, copier, two-way radio, golf cart, vehicles, etc.

Working Conditions:

• Must be able to stand and remain active for an eight-hour shift;
• Must be able to walk large areas ofthe Zoo as needed;
• Mustbe able to work in an outdoor weatherenvironment in all seasonsand weather, including heat/humidity, coldtemperatures, and/or wet conditions;
• Ability to work a flexibleschedule to include weekends, holidays, and special events; and,
• Must be able to exert up to 35 pounds of force to lift,push, pull, carry,or otherwise move objects.

Disclaimer:

The statementsabove are intended to describethe general nature and level of workbeing performed by employeesassigned to this classification. Theyare not intended to be construed as an exhaustive list of all responsibilities,duties and/or skills required of all personnel so classified. Therefore, management reserves the rightto revise the job or to require that other or different tasks be performed when circumstances change.