Creative Repair Specialist

Surface Experts - Durham and Chapel Hill; North Carolina; On-site; USD 23,419 - 33,062; Full time

Benefits offered by this job

Performance-based commissions

Paid holidays and accruable vacation

Flexible work schedule

Paid new hire training

Company car

All tools included

Mentorship opportunities

Supportive work environment

Job summary

A local repair services company is seeking a creative repair technician in North Carolina. The role involves completing various on-site repairs while offering excellent customer service. Candidates should have hands-on experience in manual work such as construction or painting, and familiarity with color matching is essential. The position offers a flexible work schedule with opportunities for mentorship and skills development.

Qualifications

• Experience in construction, manufacturing, painting, or sculpting.
• Valid driver's license and clean driving record.
• Open to an extensive background check.

Responsibilities

• Complete 4 or more creative repairs on-site each day.
• Perform work while displaying good customer service.
• Problem-solve with repairs in various settings.

Skills

Hands-on experience in manual work

Color and color matching familiarity

Good customer service and communication skills

Problem-solving abilities

Job description

Benefits

• Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Time Off: Paid holidays and accruable vacation
• Flexible Work Schedule: Can accommodate midweek appointments
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Company Car: Each technician drives a branded company vehicle for job duties
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand-new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Mentorship Opportunities: Ongoing repair training and career development
• Dedicated Help Lines: Technician Support Team on call to assist with questions

Duties

• Complete 4 or more creative repairs on-site each day
• Perform work on-location while displaying good customer service and communication
• Problem-solve with repairs in a variety of settings such as apartments, hotels, moving sites, and construction sites

Customer Service and Communication

• Treat tenants and staff with exceptional customer service
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool
• Problem-solve alongside our designated Support Team for any issue

Follow Repair Process

• Learn and integrate our one-of-a-kind 5-step process into your creative routine
• Master each instrument and tool in your personalized tool‑kit
• Flex your artistic talents – each repair requires a unique solution

Qualifications

• Hands‑on experience doing some form of manual work – construction, manufacturing, painting, or sculpting
• Background in facilities maintenance is helpful but not a deal breaker
• Must be able to see, distinguish, and replicate colors – familiarity with color and color matching is integral to our process
• Experience in tub repair, tile installation, woodworking, boat repair, painting, resurfacing, furniture repair and refinishing, or other artistic abilities
• Valid driver’s license and clean driving record
• Open to an extensive background check
• Referral by a current employee is a plus

Compensation

$17.00 – $24.00 per hour

EEO Statement

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.