Creative Project Specialist (Remote)

KnowBe4; United States; Remote; USD 55,000 - 60,000; Full time

Job summary

KnowBe4 is seeking a Creative Project Specialist to manage workflow and resources for our marketing team. This pivotal role requires graphic design knowledge and exceptional organizational skills to coordinate projects, liaise with stakeholders, and ensure quality delivery. If you have a knack for project management and communication, we encourage you to apply! The ideal candidate will thrive in a fast-paced, innovative environment.

Benefits

Company-wide bonuses based on sales targets

Employee referral bonuses

Tuition reimbursement

Certification reimbursement

Relaxed dress code

Qualifications

• Minimum of 3 years' experience in a relevant role.
• Experience with Google Workspace and MS Office.
• Understanding of graphic design principles.

Responsibilities

• Manage project workflow, resources, and timelines for design projects.
• Allocate design projects based on skill sets and workload.
• Serve as the primary contact between the creative team and clients.

Skills

Organization

Communication

Project Management

Time Management

Negotiation

Education

BA/BS or equivalent working experience

Tools

Google Workspace

Adobe Creative Suite

Project Management Software

Job description

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Remote positions open to the US only.

The Creative Project Specialist serves as the essential operational hub for our creative marketing team, expertly managing workflow,resources, and timelines for design projects. This role requires aunique blend of graphic design knowledge, marketing acumen, andexceptional organizational skills. The ideal candidate will efficientlyallocate design resources, manage high-volume project requests, andensure seamless communication between stakeholders whilemaintaining quality and meeting deadlines. This position is critical formaintaining workflow efficiency, quality control, and successful project delivery in our fast-paced marketing environment.

Responsibilities:

Project Routing & Resource Allocation

• Receive, evaluate, and prioritize incoming design requests based on business impact, deadlines, and resource availability
• Allocate projects to appropriate designers based on skill sets, workload, and project timelines
• Identify project requirements and ensure all necessary information is collected before assigning to creative team
• Professionally negotiate and communicate realistic timelines with stakeholders when needed
• Monitor project status and workflow to prevent bottlenecks and ensure on-time delivery

Project Management

• Coordinate and manage individual projects on behalf of the Creative Director
• Schedule and facilitate project kick-off calls and status meetings when required
• Create and maintain detailed project timelines, milestones, and deliverables
• Follow up with designers and stakeholders to ensure deadlines are met
• Liaise with Marketing team leads to align creative projects with campaign needs and objectives
• Identify potential risks to project completion and proactively develop solutions

Communication & Documentation

• Serve as the primary point of contact between the creative team and internal clients
• Maintain clear communication channels regarding project status, timeline adjustments, and deliverable expectations
• Develop and update process documentation to improve workflow efficiency
• Prepare regular status reports on team productivity, project completion rates, and resource utilization
• Document project requirements and creative briefs to ensure clarity and alignment

Vendor Management

• Coordinate with external freelancers and vendors as needed
• Efficiently collect and organize files and creative briefs for outside resources
• Maintain vendor relationships and ensure adherence to brand standards and quality expectations
• Track and manage vendor deadlines and deliverables

Workflow Optimization

• Identify opportunities to streamline creative processes and improve efficiency
• Implement and maintain digital asset management systems
• Develop templates and standardized procedures to expedite routine requests
• Contribute to continuous improvement of trafficking systems and project management methodologies

Technical & Administrative Support

• Proficiently use Google Workspace tools for document management, scheduling, and collaboration
• Understanding of project management software. Ability to learn or have existing knowledge of Monday.com
• Maintain organized digital filing systems for creative assets and project documentation
• Coordinate calendar management for the creative team when needed for project meetings
• Support the Creative Director with administrative tasks related to team management and project execution

Quality Assurance

• Work in conjunction with the Creative Director to ensure all creative deliverables meet brand standards and project requirements
• Track project changes and maintain version control for design assets on an as-needed basis
• Facilitate feedback collection and implementation to improve final deliverables

Minimum Qualifications:

• BA/BS or equivalent working experience
• Minimum of 3 years’ experience
• Experience with Gmail and Google Workspace (Slides, Docs, Sheets)
• Experience with MS Office (PowerPoint, Word, and Excel)
• Experience with web browsers
• Proficiently use Google Workspace tools for document management, scheduling, and collaboration
• Understanding of project management software. Ability to learn or have existing knowledge of Monday.com or other similar software
• Understanding of Adobe Creative Suite
• Experience with graphic design principles
• Strong verbal and written communications
• Excellent time management and organization skills

The base pay for this position ranges from $55,000-$60,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

We will accept applications until 8/1/2025.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visitwww.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.