Creative Party & Events Host - Crafts & Kids' Parties

Michaels of Canada; Cahaba Commons (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Michaels is hiring an Event Coordinator for the BIRMING-BROOK HIGHLAND, AL store to plan, coordinate, and execute children's birthday parties and craft events. You will deliver friendly customer service, handle event setup, and ensure a fun, safe experience for guests.

You'll work with clients and store teams, adjust plans as needed, and manage backup plans while keeping the store clean and welcoming. Prior experience in retail or customer service and event settings is preferred.

Qualifications

• Event planning and coordination experience.
• Ability to instruct and engage participants in crafts.
• Experience with customer service and checkout processes.
• Ability to manage multiple events and backup plans.

Responsibilities

• Plan, coordinate, and facilitate events within the store.
• Engage with clients of all ages by creating an environment of fun and creativity.
• Demonstrate and instruct party participants in craft projects.
• Facilitate party add-ons such as goody bags and balloons to standards.
• Communicate events with clients and store team members.
• Answer emails, make calls, and complete paperwork as needed.
• Adjust plans based on client feedback and needs; create backup plans.

Skills

Customer service

Children's events

Communication skills

Organizational skills

Retail experience

Job description

Michaels is hiring an Event Coordinator for the BIRMING-BROOK HIGHLAND, AL store to plan, coordinate, and execute children's birthday parties and craft events. You will deliver friendly customer service, handle event setup, and ensure a fun, safe experience for guests.

You'll work with clients and store teams, adjust plans as needed, and manage backup plans while keeping the store clean and welcoming. Prior experience in retail or customer service and event settings is preferred.