Creative Operations Specialist

Penumbra, Inc.; Alameda (CA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

401(k) with employer match

Paid parental leave

Job summary

Penumbra, Inc. in Alameda, CA, seeks a Creative Operations Specialist to administer marketing systems, govern digital assets, and optimize workflows across Marketing and Creative teams.

The role requires a Bachelor's degree and 4+ years of experience, with strong communication and collaboration skills. You will implement governance, improve asset accessibility, and drive efficiency while ensuring brand alignment and regulatory compliance.

Qualifications

• Bachelor's degree with 4+ years of experience or equivalent combination.
• Experience supporting executive level staff desired.
• Excellent oral and written communication skills.
• Strong interpersonal and teamwork skills.
• Proficiency with MS Word, Excel, Outlook, and PowerPoint.
• Excellent organizational skills with the ability to prioritize assignments while handling multiple projects.

Responsibilities

• Administer DAM content governance and intake processes.
• Develop and optimize asset collections and search frameworks.
• Evaluate content requirements and supporting assets for campaigns.
• Review content for brand alignment and compliance.
• Design and document workflows to improve efficiency across Marketing and Creative teams.
• Collaborate with Marketing, Creative, and IT to implement enhancements.
• Evaluate and oversee technology solutions for asset management and workflows.
• Audit marketing systems, assets, and workflows to identify risks and improvements.
• Develop and deliver training on Marketing Operations and Creative workflows.
• Analyze system usage and metrics; report to leadership for decision-making.
• Identify operational challenges and implement cross-functional improvements.
• Act as SME on Digital Asset Management and marketing tech.

Skills

Communication

Interpersonal skills

Project coordination

Education

Bachelor's degree

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

The Creative Operations Specialist is responsible for administering marketing systems, establishing digital asset management standards, and developing workflows that support Marketing and Creative Operations. The role utilizes independent judgment to evaluate business requirements, implement technology solutions, optimize processes, and provide operational recommendations to improve efficiency, compliance, and content management effectiveness.

What You’ll Work On

• Administer and manage content governance and intake processes within the Digital Asset Management (DAM) system.
• Develop, maintain, and optimize asset collections and search frameworks to improve asset accessibility, consistency, and utilization.
• Evaluate marketing content requirements and determine appropriate supporting assets to ensure alignment with campaign objectives, brand standards, and business needs.
• Review and assess marketing content for alignment with global messaging strategies, brand guidelines, and applicable compliance requirements.
• Design, develop, and document marketing systems workflows and operational processes that improve efficiency, scalability, and effectiveness across Marketing and Creative functions.
• Collaborate with Marketing, Creative, and IT stakeholders to identify business requirements and implement system enhancements and process improvements.
• Evaluate, recommend, implement, and oversee technology solutions that support creative production, asset management, workflow optimization, and operational objectives.
• Conduct audits of marketing systems, digital assets, and workflow processes; identify risks, compliance gaps, and opportunities for improvement and implementing corrective actions as appropriate.
• Develop and deliver training programs, best practices, and user adoption strategies related to Marketing Operations and Creative Workflow systems.
• Analyze system utilization, asset performance, and operational metrics; prepare reports and provide recommendations to Marketing Operations and Creative leadership to support business decisions.
• Identify operational challenges and opportunities for process improvement; develop and implement solutions that enhance cross-functional collaboration, efficiency, and organizational effectiveness.
• Serve as a subject matter expert on Digital Asset Management, marketing technologies, and creative workflow processes, providing guidance and recommendations to stakeholders across the organization.
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
• Ensure other members of the department follow the QMS, regulations, standards, and procedures.
• Perform other work-related duties as assigned

What You Contribute

• Bachelor's degree required with 4+ years of experience, or equivalent combination of education and experience.
• Experience supporting executive level staff desired.
• Excellent oral and written communication skills
• Strong interpersonal and teamwork skills required.
• Proficiency with MS Word, Excel, Outlook, and PowerPoint
• Excellent organizational skills with the ability to prioritize assignments while handling various projects simultaneously.

Working Conditions

General office environment. This position is designated as fully onsite and requires regular attendance at Penumbra headquarters. Remote work is not available for this role unless approved by the manager. Potential exposure to blood‑borne pathogens. Requires some lifting and moving of up to 25 pounds. Must be able to move between buildings and floors. Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. Must be able to read, prepare emails, and produce documents and spreadsheets. Must be able to move within the office and access file cabinets or supplies, as needed. Must be able to communicate and exchange accurate information with employees at all levels on a daily basis.

Annual Base Salary Range: $75,000 - $100,000

We offer a competitive compensation package plus a benefits and equity program, when applicable. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

What We Offer

• A collaborative teamwork environment where learning is constant, and performance is rewarded.
• The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases.
• A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long‑term disability insurance, 401(k) with employer match, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s).

Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws.

If you reside in the State of California, please also refer to Penumbra's Privacy Notice for California Residents.

For additional information on Penumbra’s commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.