Creative Operations Lead, US, Brand Partnership Studio

Amazon; New York (NY); On-site; USD 138,000 - 187,000; Full time

Job summary

Amazon Advertising LLC in New York is seeking a Creative Operations Lead to own the strategy and execution of complex cross-functional processes that enable our creative team to deliver exceptional brand partnership experiences at scale.

You will orchestrate the production ecosystem, building frameworks to optimize resources, streamline workflows, and empower teams to create award-winning content that resonates with Twitch communities and delivers value for streamers and brand partners.

Qualifications

• 6+ years marketing experience
• Data-driven improvements
• Excel/Tableau proficiency
• Cross-functional marketing programs
• Communicating results to senior leadership

Responsibilities

• Own the lifecycle of complex creative operations programs spanning multiple teams across BPS, Twitch, and Amazon
• Develop and implement operational frameworks that scale creative production capabilities while maintaining quality
• Establish and track operational metrics (KPIs) to measure efficiency, quality, and team productivity
• Lead capacity planning and resource allocation to optimize team utilization and project delivery
• Drive both tactical execution and strategic planning for creative operations initiatives
• Manage large-scale initiatives that support organizational roadmaps and business objectives
• Present program status, risks, and recommendations to Directors and VPs
• Influence technology and tooling decisions that impact creative operations
• Train teams on new procedures and provide ongoing support to ensure successful adoption
• Maintain in-house knowledge repositories

Skills

Marketing experience

Data-driven

Excel/Tableau

Cross-functional marketing

Leadership communication

Tools

Salesforce

Tableau

Job description

The Brand Partnership Studio brings streamers visibility and value across Twitch and Amazon through strategic brand partnerships. We enable brands to win in the creator economy by delivering what their target audiences and Twitch viewers want: programs that harness Twitch streamers and community behaviors with compelling content and tech.

We are seeking a Creative Operations Lead, US, to lead operational excellence for the Twitch Brand Partnership Studio. In this highly visible role, you will own the strategy and execution of complex, cross-functional processes that enable our creative team to deliver exceptional brand partnership experiences at scale.

As the Creative Operations Lead, you will be the orchestrator of our creative production ecosystem, building frameworks that optimize resource allocation, streamline workflows, and ensure our team can focus on what they do best: creating award-winning content that resonates with Twitch communities and delivers value for streamers and brand partners.

Key job responsibilities

• Own the lifecycle of complex creative operations programs spanning multiple teams across BPS, Twitch, and Amazon
• Develop and implement operational frameworks that scale creative production capabilities while maintaining quality
• Establish and track operational metrics (KPIs) to measure efficiency, quality, and team productivity
• Lead capacity planning and resource allocation to optimize team utilization and project delivery
• Drive both tactical execution and strategic planning for creative operations initiatives
• Manage large-scale initiatives that support organizational roadmaps and business objectives
• Present program status, risks, and recommendations to Directors and VPs
• Influence technology and tooling decisions that impact creative operations
• Train teams on new procedures and provide ongoing support to ensure successful adoption
• Maintain in-house knowledge repositories

About The Team

The Brand Partnership Studio (BPS) brings streamers visibility and value across Twitch and Amazon through strategic brand partnerships. We enable brands to win in the creator economy by delivering what their target audiences and Twitch viewers want - programs that harness Twitch streamers and community behaviors with compelling content and tech.

Basic Qualifications

• 6+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience building, executing and scaling cross-functional marketing programs
• Experience communicating results to senior leadership

Preferred Qualifications

• Experience with Salesforce and Tableau

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 137,900.00 - 186,500.00 USD annually

Company

Amazon Advertising LLC

Job ID: A3202297