Creative Merchandising Manager — Lead Cross-Channel Strategy

URBN Urban Outfitters, Inc.; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts

PTO

Job summary

URBN Urban Outfitters, Inc. seeks a Creative Merchandising Manager to ensure Home category priorities shine across retail and digital channels.

The role aligns go-to-market strategies with the customer experience, keeping the customer voice central and representing the team to partners. The Manager will lead cross-functional work, translate seasonal strategies into engaging environments, and drive messaging across touchpoints, while collaborating with Buying, Visual Merchandising, Digital, and

Qualifications

• Independent and autonomous work style.
• Strong collaborative and organizational skills.
• Ability to manage multiple projects with tight timelines.
• Proven quick, creative, and adaptive thinking.
• Excellent communication and verbal etiquette.
• Pro-active with new ideas and curiosity.
• Ability to take direction and solve problems.
• Strong organizational, time management, and attention to detail.
• Willingness to respond positively to feedback.
• Working knowledge of Google Suite.

Responsibilities

• Build relationships with Buying partners to understand seasonal assortments and develop high-impact messaging for key items.
• Manage internal processes and track project deadlines.
• Create monthly message planning documents as a central resource for teams.
• Partner with Visual Merchandising to translate strategies into retail environments.
• Select imagery for in-store displays.
• Collaborate with Digital team to align priorities with sales needs.
• Manage weekly email and site placements to support sales goals.
• Coordinate with Brand Marketing to anchor campaigns with products.
• Work with studio and styling teams for editorial shoots.
• Monitor market trends relevant to Urban Outfitters customers.
• Analyze weekly ecommerce handoffs to identify trends.
• Develop reactive messaging for weekly business needs.
• Foster open communication with cross-functional partners.
• Support the Creative Merchandiser with SKU information and sample organization.

Skills

Independent work

Collaborative

Organizational skills

Attention to detail

Creative thinking

Strong communication

Proactive

Problem solving

Time management

Google Suite

Tools

Figma

Asana

Adobe Creative Suite

Job description

URBN Urban Outfitters, Inc. seeks a Creative Merchandising Manager to ensure Home category priorities shine across retail and digital channels.

The role aligns go-to-market strategies with the customer experience, keeping the customer voice central and representing the team to partners. The Manager will lead cross-functional work, translate seasonal strategies into engaging environments, and drive messaging across touchpoints, while collaborating with Buying, Visual Merchandising, Digital, and