Creative Director, Global Experiential Design & Events

Stripe; Chicago (IL); Hybrid; USD 214,000 - 322,000; Full time

Benefits offered by this job

equity

company bonus or sales commissions/bon

401(k) plan

medical, dental, and vision benefits

wellness stipends

Job summary

Stripe is seeking a Creative Director, Event Design to lead a team of designers and set the creative direction for all experiential design, including event systems and brand activations.

You will partner with leadership to define a cohesive vision, ensure high-quality output, and grow the team while maintaining on-brand experiences across global events. Hybrid work with in-office or remote options is available.

Qualifications

• 10+ years of relevant design experience, including 3+ years managing and growing a team of designers.
• Proven track record of creative direction for high-profile brand design and experiences, and events at a global scale.
• Strong people leadership skills—you have developed design talent, navigated performance challenges, and built healthy, high-output teams.
• Deep understanding of experiential design: environmental graphics, stage and scenic design, digital/physical brand integration, wayfinding, and event identity systems.
• Ability to design and art direct across a wide range of surface areas (digital, physical, motion, communication) and tooling (Figma, Keynote, Adobe Creative Cloud, and AI tools).
• Strong executive presence—you can present and defend creative decisions to senior leaders with confidence and clarity.
• Ability to simultaneously manage creative quality and team health—you know when to coach, when to redirect, and when to roll up your sleeves.
• Systems-thinking approach with a track record of building scalable creative frameworks and extending shared patterns across a global brand.
• Experience managing agency relationships and large-scale external production partners.
• Strong track record of influencing without authority across marketing, product, and executive stakeholders.
• Ability to balance creative ambition and operational rigor, consistently shipping world-class work on deadline and on budget.
• Persuasive and humble, with a drive to seek feedback, and model the creative and collaborative behaviors that make great teams.
• Excellent communication and presentation skills—equally comfortable writing a creative brief and presenting work to a range of stakeholders.
• Highly detail-oriented, with a drive for perfection in every experience you ship.
• Passionate about Stripe’s mission, dedicated to a user-first mindset, and grounded in data and business context.

Responsibilities

• Lead, manage, and grow a team of brand and experiential designers—setting clear expectations, fostering a culture of craft, and creating an environment where designers do their best work.
• Own the creative direction for Stripe’s experiential design output: event design systems, digital and environmental graphics, keynote design concepting, and brand activations.
• Partner with the Experiential Creative Director and Brand Studio leadership to define the strategic creative vision for how Stripe shows up in the world.
• Champion creative quality—establish and maintain a high bar across all deliverables, from concept through execution.
• Build and evolve Stripe’s experiential design system: scalable standards, templates, and creative frameworks that work globally across teams and events.
• Oversee relationships with external agencies, contractors, production studios, and vendor partners—aligning on creative direction and ensuring quality delivery.
• Collaborate cross-functionally with corporate events and product marketing, product design, brand design, and executive communications teams.
• Recruit, hire, and onboard design talent to build out the team as the function grows.
• Develop direct reports through regular 1:1s, structured feedback, career development conversations, and thoughtful performance calibration.
• Represent the Experiential design function in leadership forums and cross-functional planning processes

Skills

Creative direction

People leadership

Experiential design

Executive presence

Systems thinking

Agency relationships

Influence without authority

Attention to detail

Tools

Figma

Keynote

Adobe Creative Cloud

AI tools

Job description

Stripe is seeking a Creative Director, Event Design to lead a team of designers and set the creative direction for all experiential design, including event systems and brand activations.

You will partner with leadership to define a cohesive vision, ensure high-quality output, and grow the team while maintaining on-brand experiences across global events. Hybrid work with in-office or remote options is available.