Creative Director

Humana Inc; Olympia (WA); Hybrid; USD 126,000 - 174,000; Full time

Job summary

Humana Inc. is seeking a Creative Director to lead development across campaigns, content, and brand experiences that help members, patients, and communities understand and engage with Humana.

This role reports to the Executive Creative Director and balances strategic thinking with hands-on leadership in a fast paced, matrixed environment. The Creative Director will guide concept development, review work, mentor designers and writers, and partner with strategy and marketing teams to translate

Qualifications

• Bachelor’s degree or higher in Marketing, Communications, Advertising, Design, or related creative field or equivalent experience.
• 8+ years creating strategic creative concepts, campaigns, and brand systems.
• 5+ years leading creative talent and cross-functional teams.
• Strong portfolio demonstrating mastery of concept development and multi-channel storytelling.
• Experience presenting strategy and partnering with stakeholders.

Responsibilities

• Lead creative direction for integrated campaigns, brand initiatives, and content experiences across channels.
• Translate goals, insights, data and brand strategy into compelling concepts.
• Mentor designers and writers, elevate craft, and improve team performance.
• Partner with cross-functional teams to align strategy, timelines, and delivery.
• Champion brand consistency, quality, accessibility and compliance.
• Provide hands-on review throughout workflows to ensure high standards.

Education

Bachelor’s degree or higher in Marketing, Communications, Advertising, Design

Tools

Adobe Creative Suite

Microsoft Office

Job description

Become a part of our caring community

Humana is building creative experiences that reflect care, connection, and purpose—and we are looking for a Creative Director to help bring that work to life. Reporting to the Executive Creative Director, this role leads creative development across campaigns, content, and brand experiences that help members, patients, caregivers, and communities understand, trust, and engage with Humana.

In a typical day, you may guide concept development, review creative work, mentor designers and writers, partner with strategy and marketing teams, and translate business goals into clear, compelling creative solutions. This role is ideal for a hands‑on creative leader who can balance strategic thinking, brand stewardship, team development, and high-quality execution in a fast-paced, matrixed environment.

The Creative Director leads the development of insight-driven creative concepts and brand expressions for Humana’s in-house agency. This role guides creative teams from strategy through execution, ensuring work is clear, differentiated, on-brand, and effective across channels. The Creative Director partners with creative, content, strategy, marketing, operations, compliance, and business stakeholders to deliver work that supports enterprise priorities. This work helps Humana create communications and experiences that build trust, improve understanding, and support better outcomes for members and patients.

Key Role Functions

• Lead creative direction for integrated campaigns, brand initiatives, and content experiencesacrosschannels
• Translate business goals, consumer insights, data, and brand strategy into compelling creative concepts that support member and patient engagement
• Guide, mentor, and develop creative talent by providing clear feedback, elevating craft, and strengthening team performance
• Partner with cross-functional stakeholders to align creative strategy, timelines, priorities, approvals, and delivery expectations
• Champion brand consistency, quality, accessibility, and compliance whileidentifyingopportunities to improve creative effectiveness
• Provide hand on review and feedback throughout the workflow for each project the team supports, ensuring consistency, adherence to creative development best practices, and the highest standards for end users

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree or higher in Marketing, Communications, Advertising, Design, or a related creative field, or equivalent professional experience
• 8+ years of experience developing strategic creative concepts, campaigns, brand identity systems, or marketing content in an agency, in-house agency, or creative organization
• 5+ years of experience leading creative talent, managing a creative team, or directing cross-functional creative work
• Portfoliodemonstratingmastery of creative concept development, brand expression, campaign execution, and multi-channel storytelling
• Demonstrated experience presenting creative strategy, providing actionable feedback, and partnering with stakeholders to deliver high-quality creative work

Preferred Qualifications

• Experience working in healthcare, insurance, financial services, oranotherregulated industry
• Experience leading creative work for enterprise brands, brand portfolios, or large matrixed organizations
• Experience with creative operations, Agile workflows, content management, digital asset management, or approval platforms
• Proficiencywith industry-standard creative tools, including Adobe Creative Suite and Microsoft Office
• Ability to apply consumer insights, performance data, market trends, and emerging creative best practices to improve creative outcomes

Location & Work Arrangement

• Arlington, VA; Louisville, KY; Atlanta, GA; Boston, MA; Chicago, IL; New York, NY; Tampa, FL; Nashville, TN; Dallas, TX; Seattle, WA; Denver, CO; Fort Lauderdale, FL
• Periodic in‑office work may be required to support collaboration, key meetings, and leadership engagement. Remote options will be considered based on role needs and candidate experience

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$126,300 - $173,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 09-16-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.com and atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.