ABOUT SUPERFAN
Superfan is an award-winning, global leader in fan-first live music experiences, redefining how audiences connect with the artists they love. We produce best-in-class experiences that go far beyond the concert ticket. Between VIP, travel, sponsorships, specialty merchandise, and social impact, we specialize in integrated programs that multiply value for artists and brands. With deep roots in the music industry, we are trusted by Metallica, Katy Perry, Oprah, Rush, Bon Jovi, Ghost, Queen, and more to turn passionate fans into lifelong followers.
Our culture is built on creativity, enthusiasm, and a deep respect for the fan experience. We move quickly, think ambitiously, and operate as a highly collaborative, polished team that values both big ideas and meticulous execution.
Superfan has been recognized as one of the fastest-growing companies in the US by Inc. 5000 for three consecutive years and was named one of Fast Company’s Best Workplaces for Innovators in 2025. As we continue to expand globally, we’re looking for passionate, driven individuals to help shape the future of live experiences.
THE ROLE
Reporting to the Creative Director, the Creative Designer, Marketing is responsible for designing and producing digital graphics and branded content that support SUPER's Marketing, Social Media, Recruiting, and broader brand initiatives.
This role will work closely with the Creative and Marketing teams to translate campaign concepts, messaging, and brand direction into engaging visual assets across digital platforms.
Responsibilities include, but are not limited to:
- Design and produce digital graphics and branded content for SUPER's social media channels, including static graphics, carousels, stories, short-form video assets, announcements, promotional materials, and other platform-specific creative
- Develop visual assets for email marketing campaigns, including headers, promotional graphics, branded content blocks, and supporting campaign creative.
- Create digital marketing assets for tour, event, VIP, and fan-experience campaigns in partnership with the Marketing and Creative teams.
- Design recruiting and employer-branding materials, including job announcement graphics, hiring campaigns, team spotlights, and other People & Operations-related creative needs.
- Collaborate with the Client Services team to design and build client-facing proposal decks in Canva, translating concepts, campaign ideas, and brand direction into polished, visually compelling presentations.
- Support the development of branded assets for company announcements, partnerships, internal initiatives, presentations, and other marketing communications.
- Adapt existing creative and brand systems across multiple sizes, formats, and platforms while maintaining visual consistency.
- Collaborate closely with Marketing, Creative, People & Operations, Touring, and other internal teams to understand project goals and translate briefs into effective visual communication.
- Present concepts, mockups, and revisions for internal review, incorporating feedback from the Creative Director, Marketing team, and relevant stakeholders.
- Maintain consistency across SUPER's visual identity while ensuring creative remains fresh, engaging, and appropriate for each platform and audience.
- Organize and maintain digital design files, templates, campaign assets, and brand resources for efficient team use.
- Translate marketing briefs, campaign information, and strategic direction into compelling, well-designed creative assets that clearly communicate key messaging while maintaining SUPER's brand identity.
- Manage multiple projects and fast-moving requests simultaneously while maintaining strong attention to detail and meeting deadlines.
SOFTWARE PROFICIENCIES
- Adobe Creative Suite (Illustrator, Photoshop)
- Canva
- Premiere Pro, CapCut, or similar video editing software
- Google Suite (docs, sheets, drive)
CANDIDATE SPECIFICATIONS
Candidates must be proficient with industry-standard software and tools, including:
- 4–6 years of experience in graphic design, digital design, marketing creative, or a similar role, with the ability to independently execute high-quality creative.
- A strong portfolio showcasing thoughtful design work across a range of mediums, including digital, editorial, print, and branded content.
- A strong command of design fundamentals, including typography, layout, and brand identity. Experience across different design disciplines is a plus.
- An instinct for effective marketing creative, strong organizational skills, and a passion for working in a fast-paced, collaborative environment.