Creative Content Designer

Connex Credit Union; North Haven (CT); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

Competitive compensation

Medical/Dental/Vision coverage

Paid time off

401(k) plan with company match

Tuition reimbursement opportunities

Community outreach opportunities

Job summary

Connex Credit Union in North Haven, CT, is seeking a Creative Content Designer to join the Marketing team in-office. The role crafts visual content for digital, print, social, video, and advertising, translating financial information into clear, engaging materials while preserving brand consistency and regulatory compliance.

The ideal candidate has a strong portfolio, expertise with Adobe Creative Cloud and Canva, and the ability to manage multiple projects within a regulated environment to

Qualifications

• Bachelor’s degree in graphic design or related field; equivalent experience considered.
• 2+ years in graphic design, content creation, advertising, or related role.
• Strong portfolio across digital, print, social, branding, and campaigns.
• Advanced proficiency with Adobe Creative Cloud and Canva.
• Experience with video editing and motion-content tools (Premiere Pro, After Effects).
• Strong editing, proofreading, and visual storytelling skills.
• Understanding of design principles, typography, color, composition, print production, and digital asset prep.
• Ability to manage multiple projects and deadlines.
• Attention to detail and regulatory review processes.
• Experience in financial services is a plus.

Responsibilities

• Creative Design and Production: Develop integrated campaign concepts and assets for digital and traditional channels; create adaptable templates; prepare materials for digital publication and printing.
• Social Media and Video Content: Develop platform-native content for Instagram, TikTok, Facebook, and LinkedIn; produce short-form videos from concept to final production.
• Brand Stewardship: Maintain Connex’s visual identity and branding; manage the marketing asset library; ensure disclosures and trademarks are used correctly.
• Collaboration and Project Support: Review content with copy owner; provide feedback on messaging and creative approaches; coordinate with departments to align with briefs and campaigns; participate in planning and post-campaign reviews; manage multiple assignments with deadlines.

Skills

Graphic design

Content creation

Advertising

Branding

Campaign development

Adobe Creative Cloud

Photoshop

Illustrator

InDesign

Canva

Video editing

Premiere Pro

After Effects

Typography

Print production

Project management

Education

Bachelor’s degree or equivalent experience

Job description

Job Details: Job Location: North Haven HQ - North Haven, CT, Position Type: Full Time, Salary Range: $56119.54 - $84179.32Salary/year, Job Shift: Day, Looking to make a meaningful impact on your community? At Connex Credit Union, we’re seeking passionate and diverse individuals who are driven to help improve the financial well-being of others.

At Connex, you’re more than an employee, you’re part of a team that values trust, collaboration, and delivering exceptional service. With a strong history of success and a commitment to our employees, members, and communities, we continue to grow while creating opportunities for our team members to thrive.

If you’re looking for a rewarding career where you can make a difference, grow professionally, and be part of an inclusive organization, we encourage you to join us on our mission.

What we offer:

• Competitive compensation
• Medical, Dental, and Vision coverage
• Paid time off
• 401(k) plan with company match
• Tuition reimbursement opportunities
• Opportunities to participate in community outreach and make a local impact

Join a team where your work matters and your contributions make a difference.

Description:

This position is in office. The Creative Content Designer serves as the Marketing team’s primary in-house creative resource, bringing Connex’s brand, products, and member stories to life through compelling visual content through digital, print, social media, video, advertising, branch, event, and internal communication channels. The ideal candidate combines strong graphic design, content development, and video production skills with the ability to translate financial information into clear, engaging, and approachable content while maintaining brand consistency, accuracy, accessibility, and regulatory compliance.

Key Responsibilities

Creative Design and Production (40%)

• Develop integrated campaign concepts and creative assets for digital and traditional channels, including email, social media, digital advertising, direct mail, print, branch signage, events, presentations, and newsletters.
• Create adaptable designs and branded templates that maintain consistency across formats while improving production efficiency.
• Prepare materials for digital publication and commercial printing, coordinating production specifications with vendors as needed.

Social Media and Video Content (30%)

• Partner with the Digital Marketing Specialist to develop platform-native content for Instagram, TikTok, Facebook, and LinkedIn, including short-form videos from concept and scripting through filming, editing, captioning, and final production.
• Adapt campaign and long-form materials into educational, promotional, community-focused, and entertaining channel-specific content that strengthens brand awareness and engagement.

Brand Stewardship (15%)

• Maintain and evolve Connex’s visual identity, brand voice, and creative standards while reviewing internally and externally produced materials for consistency.
• Manage the Marketing team’s library of photography, video, design files, templates, logos, and other creative assets.
• Ensure appropriate usage of disclosures, trademarks, photography permissions, and required brand elements.

Collaboration and Project Support (15%)

• Collaborate with the copy owner to review and refine clear, engaging, and member-friendly content across advertising, social media, email, web, print, and other marketing channels.
• Provide feedback on messaging and creative approaches to help ensure content aligns with the intended audience, channel, campaign objective, stage of the member journey, and established brand voice.
• Collaborate with Marketing and departments across the organization to interpret creative briefs, gather information, identify content opportunities, and develop concepts aligned with campaign objectives.
• Participate in campaign planning, brainstorming, creative reviews, and post-campaign evaluations, incorporating feedback from Marketing, Compliance, leadership, and other stakeholders.
• Manage multiple creative assignments while meeting established priorities, deadlines, and quality standards.

Required Qualifications

• Bachelor’s degree in graphic design, visual communications, marketing, advertising, communications, or a related field; equivalent professional experience may be considered.
• Two or more years of experience in graphic design, content creation, advertising, or a related creative role.
• Strong portfolio demonstrating work across digital, print, social media, branding, and campaign development.
• Advanced proficiency with Adobe Creative Cloud, particularly Photoshop, Illustrator, and InDesign, as well as Canva for developing, adapting, and maintaining branded templates and creative assets.
• Experience with video editing and motion-content tools such as Premiere Pro, After Effects, or comparable platforms.
• Strong editing, proofreading, and visual storytelling skills.
• Understanding of design principles, typography, color, composition, print production, and digital asset preparation.
• Ability to manage multiple projects, priorities, stakeholders, and deadlines.
• Strong attention to detail and willingness to work within regulated review and approval processes.
• Experience in financial services, credit unions, banking, healthcare, insurance, or another regulated industry is a plus.