Create Your Own Embroider

Ralph Lauren; Central Valley (NY); On-site; USD 21,000 - 26,000; Full time

Job summary

Ralph Lauren is seeking a Create Your Own Ambassador in the New York area to perform custom alterations and enhancements using embroidery, patching, and sewing techniques.

You will deliver exceptional customer service to drive sales, collaborate with team members, and create unique garments for clients while upholding the Ralph Lauren brand standards. A customer-first mindset and passion for fashion are essential.

Qualifications

• Experience with embroidery and sewing techniques.
• Strong customer service and communication skills.
• Interest or knowledge in fashion and styling.

Responsibilities

• Perform custom alterations and enhancements using embroidery, patching, and sewing techniques.
• Delivers exceptional customer service to drive sales and support company initiatives.
• Collaborates with team members to maintain shop standards aligned with the Ralph Lauren brand expectations.
• Utilizes embroidery and sewing to create unique garments for clients and provide excellent customer service.

Skills

Embroidery

Sewing

Customer service

Fashion knowledge

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.,

Create your Own Ambassadors have a customer first mindset and are passionate about fashion. Success is achieved by providing a personalized shopping experiences that exceeds customer expectations while driving business through customer-focused alterations.

Create your Own Ambassadors are the entry point for future leadership roles within Ralph Lauren where you can begin to write your Next Great Chapter.

This position may be offered as full-time or part-time, depending on candidate availability and business needs.

Create Your Own

• Performs custom alterations and enhancements using embroidery, patching, and sewing techniques.
• Delivers exceptional customer service to drive sales and support company initiatives.
• Collaborates with team members to execute business results and maintain shop standards aligned with the Ralph Lauren brand expectations.
• Utilize your expertise in embroidery and sewing to create unique and inspiring garments for our clientele. Deliver excellent customer service with a customer-first mindset

• Deliver excellent customer service with a customer-first mindset
• Demonstrate passion and knowledge for fashion and styling
• Understand and educate customers on all available programs, initiatives, and offerings
• Provide customer service in the fitting rooms area assisting with sizing and maintaining store standards.
• Utilize Polo Connect program for customer engagement and retention

• Demonstrate an understanding of goals and Meet or exceed individual KPIs (SPH, data capture) using available tools and resources
• Contribute to team sales goals (monthly, quarterly, and annual)
• Maintain store standards on sales floor and back of house (BOH)
• Complete opening and closing responsibilities
• Support operational activities including floor sets and ISOS replenishment
• Balance multiple tasks while prioritizing customer experience

• Complete required training in compliance, product knowledge, processes, and initiatives
• Complete development training courses or programs for personal or professional growth
• Support team initiatives to drive business results

• Maintain visual merchandising standards following company guidelines
• Provide feedback to Management on product and category opportunities
• Uphold store policies and procedures across all touchpoints
• Foster a positive work environment that reflects RL values
• Collaborate effectively with colleagues to maintain a sense of belonging and team cohesion

Salary range: $15 - $19.72 hourly,

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management, and co-workers.