CRDN Senior Clinical Specialist - South Jersey, Philadelphia Suburbs

Medtronic; Cherry Hill Township (NJ); Remote; USD 105,000 - 125,000; Full time

Job summary

A leading medical technology company is seeking a Clinical Specialist to provide technical, educational, and sales support for Coronary Renal Denervation (CRDN) products. The ideal candidate will support sales strategies and educate healthcare professionals, while collaborating closely with the sales teams. This field-based role requires significant travel, up to 70%, as well as a strong focus on customer service and technical expertise.

Benefits

Competitive salary

Flexible benefits package

Tuition assistance/reimbursement

Qualifications

• Minimum 8 years of experience in healthcare or field sales.
• Proven ability to lead technical inquiries and sales support.
• Strong collaborative and patient-centric mindset.

Responsibilities

• Support and implement sales strategies for CRDN.
• Provide technical support during procedures.
• Educate physicians and hospital staff about products.

Skills

Excellent interpersonal skills

Technical troubleshooting

Sales support

Training and education delivery

Project management

Education

High School Diploma or equivalent

Associate degree

Bachelor’s Degree

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

A Day in the Life

Bring your clinical talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in clinical and sales support as we engineer the extraordinary and change lives.

POSITION DESCRIPTION

Provide technical, educational and sales support to assist the district in meeting assigned Coronary Renal Denervation (CRDN) sales and customer service objectives with a heavy emphasis on supporting CathWorks FFRangio. CRDN seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action. This position will be the customer’s first line contact for the CRDN daily operations at assigned accounts.

Travel: This position is a field-based and regional role. Must be able to travel up to 70% of the time within regions.

To find all CRDN Clinical Specialist roles available please use #CRDNCS in the keyword search at Medtronic Careers.

RESPONSIBILITIES

• Sales Support for CRDN business units and assist with the implementation of the sales strategy of the remaining CRDN business units.
• Support the regional CRDN sales strategy as set forth by the National Sales Director; work with sales representatives and managers of all business units to achieve business plans.
• The Clinical Specialist Manager (CSM) and National Sales Director may include primary responsibility for sales if no other sales representative is assigned to the business unit.
• Technical Support: Represent Medtronic during procedures and implants of products to provide troubleshooting and other technical assistance.
• Receive technical inquiries by telephone. Research solutions to questions or problems (e.g., product selection issues, technical questions about Medtronic CRDN products when appropriate).
• Educational Support: Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and pacing through conducting and/or coordinating one-on-one training sessions, in-service education programs, seminars and/or outside symposiums.
• Assist DM, CSM and in-house training department in educating/training new Clinical Specialists and sales representatives.
• Provide training and resources for hospital staff to enable them to conduct training for their personnel (“train the trainer”).
• Sales Support: During and after cases, complete necessary documentation and phone calls (customer service). Update sales representatives concerning cases. Immediately notifies representatives regarding issues or problems requiring follow-up.
• Serve as an effective Medtronic representative to physicians and support staff regarding Medtronic products, service, and support. Maintain current knowledge regarding CRDN, Medtronic programs, products and services and competitive products. Maintain open, effective communication with all district personnel, customers, and other Medtronic employees. Perform other related duties as assigned.

BASIC QUALIFICATIONS

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME:

• High School Diploma and a minimum 8 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing - OR-
• Associate degree and a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing - OR-
• Bachelor’s Degree and 4 years of experience.

DESIRED/PREFERRED QUALIFICATIONS

• Relevant industry, healthcare, marketing, or medical education experience with focus on awareness and education or medical project management.
• Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking.
• Strong project management skills and experience coordinating and executing marketing programs.
• Excellent interpersonal, written, and verbal communication skills.
• Excellent work ethic.
• Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
• Excellent customer service skills and problem resolution skills.
• Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels.

PHYSICAL JOB REQUIREMENTS

• Continuous verbal and written communication.
• Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one surface to another at approximately the same level.
• Sitting, standing and/or walking for up to eight plus hours per day.
• Environmental exposures include eye protection, infectious disease and radiation.
• Ability to wear 7-9 lbs of lead for extended periods of time while in the OR.
• Frequently required to use hands to finger, handle or feel objects, tools or controls.
• Ability to effectively use a mobile phone, PC, keyboard and mouse.
• Frequent bending/stooping, squatting and balance.
• Specific vision abilities required: close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
• Ability to travel extensively with ease.
• Must be able to drive approximately 80% of the time within assigned territory.
• Environmental exposure to infectious disease and radiation.
• Must have a valid driver’s license and active vehicle insurance policy. Driving record will be reviewed as part of the application.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package. The following benefits and compensation are available to regular employees who work 20+ hours per week, and other benefits are available to all regular employees as described by company policy.

Salary ranges for U.S. locations: 105,000 USD base salary. This range applies across the United States, excluding Puerto Rico and certain locations in California. The offered rate complies with applicable laws and may vary based on experience, certification/education, market conditions, and location. In addition to base salary, this position is eligible for a Sales Incentive Plan (SIP).

The following benefits are available to regular employees who work 20+ hours per week: Health, Dental and Vision insurance; Health Savings Account; Healthcare Flexible Spending Account; Life insurance; Long-term disability leave; Dependent daycare spending account; Tuition assistance/reimbursement; and wellness programs.

The following benefits are available to all regular employees: Incentive plans, 401(k) plan with employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement, and Capital Accumulation Plan (for certain executives).

Regular employees are those who are not temporary. Temporary employees are eligible for paid sick time, as required by applicable law. Some benefits may not apply to workers in Puerto Rico.

Further details are available at the link below: Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack challenging health problems by searching out and finding solutions. Our Mission is to alleviate pain, restore health, and extend life, uniting a global team of 95,000+ people. We are engineers at heart—putting ambitious ideas to work to generate real solutions for real people, from R&D to manufacturing to the field. We invite you to learn more about our business, mission, and commitment to diversity.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying for work in Los Angeles County, a list of duties may be available here as required by local ordinance and company policy.