Craps Floor Ambassador & Guest Service Pro

Plaza Hotel & Casino LLC; Las Vegas (NV); On-site; USD 25,000 - 34,000; Full time

Job summary

Plaza Hotel & Casino LLC in Las Vegas seeks an Ambassador Craps Dealer to provide outstanding service, handle buy-ins, payoffs and markers, and deal multiple craps games. You will greet guests, maintain a professional atmosphere, and promote Royal Rewards while ensuring accurate game protection and adherence to policies.

The role requires 21+, completion of Dealer School or 6 months experience, ability to pass auditions, and the capacity to work varied shifts including weekends and holidays.

Qualifications

• Must be 21 years of age or older.
• 6 months of experience or completed Dealer School.
• Adhere to gaming regulations, policies, and procedures.
• Deal multiple games.
• Excellent customer service skills.
• Strong interpersonal and communication abilities.
• Professional appearance and demeanor.
• Able to work varied shifts, including weekends and holidays.
• Able to obtain a Gaming Registration.
• Able to pass audition/interview.

Responsibilities

• Deal multiple games and handle buy-ins, payoffs, and markers.
• Provide prompt, courteous service and greet guests.
• Maintain a welcoming, professional atmosphere and resolve guest concerns.
• Promote Royal Rewards and venue amenities.
• Identify needs and coordinate with staff to minimize delays.

Skills

Customer service

Interpersonal skills

English communication

Flexibility

Education

High School diploma

Job description

Plaza Hotel & Casino LLC in Las Vegas seeks an Ambassador Craps Dealer to provide outstanding service, handle buy-ins, payoffs and markers, and deal multiple craps games. You will greet guests, maintain a professional atmosphere, and promote Royal Rewards while ensuring accurate game protection and adherence to policies.

The role requires 21+, completion of Dealer School or 6 months experience, ability to pass auditions, and the capacity to work varied shifts including weekends and holidays.