Craft Manager South West Region

Axéréal; California (MO); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Salary & benefits

International career development

Flexible working environment

Health & wellbeing

People-centric culture

Job summary

Boortmalt is seeking a Craft Manager NAM to define and grow the craft business across North America, with focus on California and adjacent states. You will manage existing and future customer accounts, strengthen partnerships, and drive sales growth in the craft brewing sector.

You will travel extensively within the region to meet customers, develop annual business plans, and collaborate with regional and global teams to increase market share and deliver on strategic growth initiatives.

Qualifications

• Minimum of 3 years of experience in a similar commercial or account management role.
• Strong organizational, leadership, and teamwork capabilities.
• Proven expertise in Customer Relationship Management.
• Ability to provide technical support and solutions related to brewing and malting to customers and account teams.
• Bachelor's degree or equivalent through experience.
• Strong commercial mindset with the ability to build long-term customer relationships and identify growth opportunities.
• Willingness to travel extensively within the region.

Responsibilities

• Deliver specialized support and service to new and existing customer accounts in line with company policies and procedures.
• Develop and implement customer relationship management plans to identify, engage, and build strong relationships with key decision-makers.
• Promote and sell customer-focused solutions by identifying the products and services that best meet customer needs, including appropriate quantities and product configurations.
• Ensure all activities are conducted in accordance with company policies, procedures, regulatory requirements, and codes of conduct.
• Secure bagged and bulk malt contracts with new and existing customers while protecting margins and responding to fluctuating barley prices.
• Travel extensively throughout the region to meet current and prospective customers, secure new business, and represent the company at local and national trade shows and networking events.
• Develop and execute an annual business plan for the region, including key account objectives, budgeted travel plans, and performance monitoring.
• Collaborate closely with the Regional Craft Manager to review progress and identify opportunities for improvement.
• Coordinate with the supply chain team to ensure warehouses and bulk malt transload locations are appropriately stocked to meet customer demand.
• Utilize CRM systems to track opportunities and maintain accurate records of existing and prospective customers.
• Work with regional and global Craft Commercial teams to develop strategies that increase market share.
• Prepare and present account reviews, pricing proposals, forecasts, and other commercial reports to internal stakeholders.
• Support the Craft Commercial team with additional commercial, strategic, and marketing initiatives as required by business and market needs.
• Perform other duties as assigned.

Skills

Account management

CRM expertise

Leadership

Brewing support

Travel willingness

Education

Bachelor's degree

Job description

Location: California,
with flexibility to be based and work within a neighbouring state in the region

Introduction

As Craft Manager NAM, you will define and
develop the craft business within the region while supporting the Group Craft
Manager in delivering our growth ambitions and strategic plans. In this
commercial role, you will manage existing and future customer accounts,
strengthen partnerships, identify business opportunities, and drive sales
growth across the craft brewing sector.

This is an exciting opportunity to join a
global organization and play a key role in expanding our presence within the
North American craft market.

Key Responsibilities

• Deliver specialized support and service to new and existing
  customer accounts in line with company policies and procedures.
• Develop and implement customer relationship management plans to
  identify, engage, and build strong relationships with key decision-makers.
• Promote and sell customer-focused solutions by identifying the
  products and services that best meet customer needs, including appropriate
  quantities and product configurations.
• Ensure all activities are conducted in accordance with company
  policies, procedures, regulatory requirements, and codes of conduct.
• Secure bagged and bulk malt contracts with new and existing
  customers while protecting margins and responding to fluctuating barley
  prices.
• Travel extensively throughout the region to meet current and
  prospective customers, secure new business, and represent the company at
  local and national trade shows and networking events.
• Develop and execute an annual business plan for the region,
  including key account objectives, budgeted travel plans, and performance
  monitoring.
• Collaborate closely with the Regional Craft Manager to review
  progress and identify opportunities for improvement.
• Coordinate with the supply chain team to ensure warehouses and
  bulk malt transload locations are appropriately stocked to meet customer
  demand.
• Utilize CRM systems to track opportunities and maintain
  accurate records of existing and prospective customers.
• Work with regional and global Craft Commercial teams to develop
  strategies that increase market share.
• Prepare and present account reviews, pricing proposals,
  forecasts, and other commercial reports to internal stakeholders.
• Support the Craft Commercial team with additional commercial,
  strategic, and marketing initiatives as required by business and market
  needs.
• Perform other duties as assigned.

Master we are looking for ?

Qualifications & Skills

• Minimum of 3 years of experience in a similar commercial or
  account management role.
• Strong organizational, leadership, and teamwork capabilities.
• Proven expertise in Customer Relationship Management.
• Ability to provide technical support and solutions related to
  brewing and malting to customers and account teams.
• Bachelor's degree or equivalent through experience.
• Strong commercial mindset with the ability to build long-term
  customer relationships and identify growth opportunities.
• Willingness to travel extensively within the region.

Masters of Malt's treasure

What We Offer

• An attractive salary and benefits package.
• Opportunities for international career development within a
  global organization.
• A flexible, inclusive, and collaborative working environment.
• A strong focus on health, wellbeing, and employee development.
• The opportunity to work for a company that puts people at the
  heart of everything it does.

As Masters of Malt, we live by our values:

“Strive” - our ambition is to be the
best maltster that's why every day we commit to challenge ourselves to achieve
the highest level.

“Care” - our strength is magnificent
when we care for our earth, our colleagues and our business partners. We
encourage trust, respect and treat each other with respect. We believe that
Diversity makes us stronger.

“Inspire” - We adopt a long-term
orientation delivering sustainable performance through innovation and
digitization, becoming praised Masters of Malt.

“Explore” – thinking out of the box
and embracing pioneer ideas to become a source of motivation, we like
challenging the status quo to develop full potential.

The company

BOORTMALT is a global malting company with a 3 million tonnes production capacity. The group is present on 5 continents with 27 malting plants. Boortmalt's expertise is widely acknowledged by brewers, distillers, and food industries, who rely on the supply of top-quality barley malts.

The Boortmalt Group is a fully owned subsidiary of the agricultural and agribusiness cooperative Axereal. Our relationship with Axereal, Europe's largest grain cooperative, ensures us access to high-quality barley year-round.

Axereal: 1st certified agricultural and food cooperative group.

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