Craft Coffee Shift Supervisor - Lead Team & Community

Starbucks Corp.; Town of Manlius (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Starbucks Corp. is seeking a shift supervisor to lead the team, craft quality beverages and foods, and ensure a welcoming space for the community.

You will coach staff, maintain store safety and cash handling, and deliver outstanding customer service in a fast-paced setting. This role requires strong communication, reliable attendance, and the ability to work flexible hours, including early mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
• Ability to direct the work of others.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Lead with craft and heart to ensure a welcoming space for the community.
• Provide quality beverages and food products.
• Maintain store safety and security, and cash handling.
• Coach and delegate tasks to team members to meet targets.
• Partner with the team to deliver excellent customer service.

Skills

Effective oral communication

Strong interpersonal skills

Teamwork

Retail environment knowledge

Customer service

Leadership / direct others

Learn quickly

Cash handling

Punctuality

Tools

Cash handling systems

Food and beverage preparation

Job description

Starbucks Corp. is seeking a shift supervisor to lead the team, craft quality beverages and foods, and ensure a welcoming space for the community.

You will coach staff, maintain store safety and cash handling, and deliver outstanding customer service in a fast-paced setting. This role requires strong communication, reliable attendance, and the ability to work flexible hours, including early mornings, evenings, weekends, and holidays.