Craft Coffee Shift Lead: People-First Frontline Leader

Starbucks Corp.; Danville (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Paid vacation

401(k) with employer match

Tuition coverage

Bean Stock

Quarterly bonus

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company in Danville, IL seeks a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members, ensure quality beverages and food to recipe, and uphold store safety and service standards.

Ideal candidates bring customer-facing experience, strong communication, and the ability to delegate while mentoring peers. This role offers growth and comprehensive benefits.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Able to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies and standards: quality beverages/food, cash handling, safety with or without accommodation.
• Six months of customer-facing experience.
• Six months of experience delegating tasks to two or more employees.

Responsibilities

• Lead store operations to maintain a welcoming coffeehouse space.
• Coach and delegate tasks to teammates to ensure smooth shifts.
• Ensure quality beverages/food per standard recipes and customer requests.

Skills

Attendance & punctuality

Flexible availability

Policy compliance

Customer service experience

Team delegation

Leadership

Communication skills

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Danville, IL seeks a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members, ensure quality beverages and food to recipe, and uphold store safety and service standards.

Ideal candidates bring customer-facing experience, strong communication, and the ability to delegate while mentoring peers. This role offers growth and comprehensive benefits.