Craft Bartender — Mixology & Guest Experience

Topgolf; Des Moines (IA); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Free Play

Half-price food

Health insurance

Dental insurance

Vision insurance

401(k) match

Mental well-being platform

Job summary

Topgolf in Des Moines, IA is seeking an experienced bartender to craft and serve a wide range of drinks in a high-energy, guest-centric setting.

You will interact with guests, take orders, maintain a clean bar, and ensure responsible service while adhering to safety and sanitation standards. Prior POS experience and knowledge of mixology are essential for success in this role.

Qualifications

• Proven experience as a bartender in a similar environment.
• Extensive knowledge of various drink recipes and mixology techniques.
• Excellent communication and customer service skills.
• Ability to handle cash and operate a POS system.
• Must be at least the legal drinking age in the jurisdiction of employment.
• Certification in responsible beverage service (where required by law).

Responsibilities

• Prepare and serve a diverse range of alcoholic and non-alcoholic beverages.
• Interact with guests in a friendly and welcoming manner, taking and delivering drink orders.
• Maintain a clean and organized bar area, including stocking supplies and cleaning glassware.
• Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements.
• Monitor guest needs and respond promptly to their requests or concerns.
• Prepare garnishes, garnish drinks, and set up service areas for daily operations.
• Adhere to safety and sanitation standards at all times.
• Handle cash and process payments accurately.
• Collaborate with the bar team and other staff members to provide exceptional service.

Skills

Bartending experience

Mixology knowledge

Customer service

Legal drinking age

RBS certification

Tools

POS system

Job description

• Prepare and serve a diverse range of alcoholic and non-alcoholic beverages.
• Interact with guests in a friendly and welcoming manner, taking and delivering drink orders.
• Maintain a clean and organized bar area, including stocking supplies and cleaning glassware.
• Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements.
• Monitor guest needs and respond promptly to their requests or concerns.
• Prepare garnishes, garnish drinks, and set up service areas for daily operations.
• Adhere to safety and sanitation standards at all times.
• Handle cash and process payments accurately.
• Collaborate with the bar team and other staff members to provide exceptional service.
  
  

Job Responsibilities

• Prepare and serve a diverse range of alcoholic and non-alcoholic beverages.
• Interact with guests in a friendly and welcoming manner, taking and delivering drink orders.
• Maintain a clean and organized bar area, including stocking supplies and cleaning glassware.
• Ensure that alcoholic beverages are served responsibly and in compliance with legal requirements.
• Monitor guest needs and respond promptly to their requests or concerns.
• Prepare garnishes, garnish drinks, and set up service areas for daily operations.
• Adhere to safety and sanitation standards at all times.
• Handle cash and process payments accurately.
• Collaborate with the bar team and other staff members to provide exceptional service.
  
  

Critical Skills & Experience Requirements

• Proven experience as a bartender in a similar environment.
• Extensive knowledge of various drink recipes and mixology techniques.
• Excellent communication and customer service skills.
• Ability to handle cash and operate a point-of-sale system.
• Must be at least the legal drinking age in the jurisdiction of employment.
• Certification in responsible beverage service (where required by law).
  
  

Benefits

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.