Craft Bartender: Fast-Paced Guest Service & Upsell

Ruby Tuesday; Newport (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Ruby Tuesday in Newport, TN is seeking a friendly Bartender to prepare and serve beverages to guests in the bar and dining area, following Ruby Tuesday recipes and standards. This role supports guest satisfaction and drives sales while ensuring safety and compliance.

This position requires a flexible schedule including nights, weekends, and holidays, and a commitment to accurate cash handling and polite guest interactions in a fast-paced setting.

Qualifications

• Must be at least 21 years of age.
• High School Diploma or High School equivalency preferred.
• No prior work experience required.
• Ability to understand and provide friendly guest service.
• Knowledge of and ability to properly prepare mixed drinks and other beverages.
• Ability to understand and comply with proper food handling and serving techniques and with federal, state and local alcohol serving regulations.
• Ability to process cash handling and credit card transactions in compliance with policies and procedures.
• Attention to details with good organizational and efficient time management skills.
• Flexibility to work nights, weekends, and holidays.
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.

Responsibilities

• Set up bar in compliance with policies, procedures and brand standards as outlined in the bartender playbook.
• Maintain clean bar including proper removal of trash, empty glasses, etc.
• Stock all liquors, beer, wines, mixes, garnishes, glassware and miscellaneous bar supplies
• Follow CHARM service model to deliver a great Guest experience
• Consistently work to meet or exceed sales goals to achieve Bar Tuesday Status
• Learn beverage recipes and menu to explain offerings, make recommendations and suggestively sell to our Guests
• Uphold the highest standards of beverage quality
• Prepare and serve drinks following policies and procedures, proper food handling and serving techniques, alcohol awareness, and federal, state and local regulations.
• Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition.
• Process guest checks and payments in compliance with cash handling, credit card and accounting policies and procedures
• Report all tips in compliance with company policy and IRS regulations.
• Consistent professional and positive attitude and actions when communicating with guests and team
• Serve alcoholic beverages in accordance with the Ruby Tuesday Responsible Serving Statement Policy.
• Other responsibilities as assigned.

Skills

Customer service

Cash handling

Communication

Time management

Attention to detail

Flexibility

Education

High School Diploma or equivalency

Tools

POS system

Computer

Calculator

Job description

Ruby Tuesday in Newport, TN is seeking a friendly Bartender to prepare and serve beverages to guests in the bar and dining area, following Ruby Tuesday recipes and standards. This role supports guest satisfaction and drives sales while ensuring safety and compliance.

This position requires a flexible schedule including nights, weekends, and holidays, and a commitment to accurate cash handling and polite guest interactions in a fast-paced setting.