CRA Asset Management Associate

TD Bank; New York (NY); Remote; Full time

Job summary

TD Bank is seeking a CRA Asset Management Associate to provide support for the Community Capital Group's investment portfolio. The role involves managing various CRA-related investments and ensuring compliance with bank standards, reporting requirements, and data accuracy. The ideal candidate will have significant experience in asset management and strong analytical skills, contributing to a positive work environment focused on growth and success for both colleagues and customers.

Benefits

Health and well-being benefits

Career development opportunities

Paid time off

Flexible work arrangements

Qualifications

• 4+ years related experience required.
• Detailed knowledge of Housing Tax credit and CRA investment products.
• Excellent customer service skills and strong analytical abilities.

Responsibilities

• Support portfolio management for Housing Credits and CRA investments.
• Assist with risk management and compliance to investment agreements.
• Collaborate with senior management on reporting and investment reviews.

Skills

Customer service skills

Analytical skills

Problem solving skills

Organizational skills

Attention to detail

Time management skills

Communication skills

Math skills

Education

4-year degree or equivalent experience

Tools

Asset management systems

Job description

CRA Asset Management Associate page is loaded

CRA Asset Management Associate

Apply remote type Remote locations New York, New York Portland, Maine time type Full time posted on Posted 15 Days Ago time left to apply End Date: July 7, 2025 (12 days left to apply) job requisition id R_1422982

Work Location:

New York, New York, United States of America

Hours:

40

Pay Details:

$30.00 - $45.00 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The CRA Asset Management Associate provides ongoing support to an assigned portfolio (Housing Credits/LIHTC, New Markets tax credits, Loan funds, other CRA qualified and legacy investments) within the Community Capital Group. The Associate will be involved in pre-closing requests and ongoing portfolio and asset management through disposition of each asset. The CRA Asset Mgmt Associate will ensure that all required processes are completed in accordance with Bank standards and CCG procedures while driving data accuracy and quality control to avoid losses, recapture and reduce undue risk. The CRA Asset Management Associate supports and works closely with a senior CRA Asset Manager on construction period monitoring, quarterly and annual reporting, capital calls and syndicator/partner requests. The Associate determines and collects critical information from a variety of sources, third parties, and internal partners for utilization in key tasks within CCG Asset Management and the Housing Credit portfolio management system. During the holding period of each investment, the CRA Asset Management Associate will ensure compliance to Fund/partnership agreements and reporting requirements and documentation align accurately within internal systems. The CRA Asset Management Associate will serve as an expert in the CRA investment process and be a resource for others in the Community Capital Group.

Depth & Scope:

• Provides day to day consistent professional support to Community Capital Group Sr. CRA Asset manager/Asset Management Team Lead in overseeing the bank's CRA investment portfolio from closing through asset disposal
• Assists with the uploading of reporting documents from syndicator investor portals, RIMS, CCG reporting mailbox, and other reporting sites throughout the holding period
• Assists Asset Management Team Lead/Sr. CRA Asset manager to extract key data and information to Housing credit asset management system, EUCs
• Assigned investment tasks may include a mix of Housing credits/LIHTC, New Market Tax credits (NMTC), Loan fund investments, EQ2's, and other public welfare/CRA eligible investments
• Assists Asset Management Team Lead/Sr. CRA Asset manager in preparing annual investment reviews, watch list, syndicator/sponsor exposure, and other periodic reporting
• Assists with managing portfolio risk in the Bank's Direct portfolio to monitor and track insurance renewals, real estate tax payments, reserve funding, and compliance matters for the bank's Direct investment portfolio
• Performs post on-boarding review of new investments on Housing Credit asset management system to ensure data accuracy
• Builds business relationships with Syndicators/sponsors/Investment partners to determine appropriate contacts for assigned tasks
• Maintains a strong knowledge of process and procedure for CRA investment products and shares information with others as a subject matter expert
• Assists with process improvement and change communication relevant to assigned portfolio
• Serves as a resource and assists with training CRA Asset Management Associates
• As assigned, works independently in resolving more complex issues relating to reporting, GP requests, capital calls
• May provide support with onboarding and training activities

Education & Experience:

• 4-year degree or equivalent experience
• 4+ years related experience required
• Detailed knowledge of Housing Tax credit and other CRA, public welfare investments products, investment policy and procedures, including tax credit investment structures, AHIC risk ratings, and other related information
• Excellent Customer service skills, including ability to work with demanding Customers in complex lending relationships
• Strong analytical, problem solving and organizational skills and experience
• Flexible and adaptable to change, with ability to learn new tasks and systems quickly
• Demonstrated ability to multi-task and learn quickly
• Math skills and accuracy with numbers and transactions required
• Demonstrates strong attention to detail
• Strong time management skills resulting in successful completion of multiple priorities to meet objectives
• Excellent communications skills, both verbal and written
• PC skills, including extensive experience with and ability to troubleshoot specialized Asset management systems and software and ability to adapt to system changes

Customer Accountabilities:

• Provides deep technical subject matter expertise/analysis or operational process support as a key resource/representative for the function
• Identifies, documents, and investigates processes/exceptions arising from transactions/processes beyond first level operations service delivery
• Leads work streams by acting as a project lead/subject matter expert for small-scale projects/initiatives in accordance with project management methodologies
• Acts as conduit/coordinator/facilitator bringing in appropriate partners/expertise on key initiatives
• Communicates project status and provides timely escalation of issues to senior management to ensure project objectives are met
• Contributes to the identification, development and implementation of new products, operating workflow, additional services/products/applications and/or operational efficiencies
• Provides accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interprets findings, and makes recommendations
• Accountable for cross-functional/interdepartmental initiatives to deliver value internally or to partner/customer groups
• Provides upward feedback and analysis, developing and executing on reporting functions and/or producing consolidated or aggregated reporting as appropriate

Shareholder Accountabilities:

• Prioritizes and manages own workload to meet SLA requirements for service and productivity
• Adheres to enterprise frameworks or methodologies that relate to activities for our business area
• Ensures respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
• Consistently exercises discretion in managing correspondence, information, and all matters of confidentiality; escalates issues where appropriate
• Protects the interests of the organization – identifies and manages risks, and ensures the prompt and thorough resolution of escalated non-standard, high-risk issues

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensures the timely communication of issues/ points of interest
• Provides thought leadership and/or industry knowledge by actively building operations knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team and across the function
• Participates in personal performance management and development activities, including cross training within own team and other teams in the operations function
• Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
• Leads, motivates, and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
• Contributes to a fair, positive, and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for the function and the bank both internally and/or external

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing, and comprehending instructions – Continuous
• Adding, subtracting, multiplying, and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [e-mail] . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Our Values
At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific