CPST Program Director (Behavioral Health Program Director-A)

LDH-Jefferson Parish Human Services Authority; Elmwood (LA); On-site; USD 90,000 - 135,000; Full time

Job summary

Jefferson Parish Human Services Authority (JPHSA) Behavioral Health Community Services seeks a CPST Program Director to supervise social workers and counselors, ensure policy adherence, and manage day‑to‑day operations of the CPST program.

A master’s degree in a social science, health or human services, nursing, or health administration plus three years of behavioral health treatment experience is required; a doctorate in the same fields or a medical degree with two years of related experience

Qualifications

• Required master’s degree plus three years of behavioral health treatment experience; or doctorate/medical degree with two years of related experience.
• Leadership and supervisory capabilities.
• Familiarity with CPST program operations and clinical governance.

Responsibilities

• Supervise Social Workers and Professional Counselors in CPST per guidelines.
• Manage day‑to‑day operations and monitor caseloads and authorization processes.
• Attend staff meetings, provide clinical supervision, and ensure timely service delivery.
• Review assessments and documentation to support diagnoses and medical necessity.
• Lead clinical decision making and liaison with external agencies as needed.

Education

Master’s degree in social science, health or human services, nursing, or health administration

Doctorate in social science, health or human services, nursing, or health administration or medical degree

Job description

Jefferson Parish Human Services Authority (JPHSA) is a Local Governing Entity (LGE) created by the Louisiana Legislature in 1989. JPHSA is responsible for the management and operation of behavioral health and developmental disability Services in Jefferson Parish.

The Jefferson Parish Human Services Authority (JPHSA) Behavioral Health Community Services (BHCS) division provides a continuum of community-based behavioral health and support programs to assist individuals in their recovery from mental illness and/or addictive disorders. The Behavioral Health Program Director-A works in the BHCS division under the direction of the Behavioral Health Regional Director (Clinical and Support Services Manager). The incumbent provides highly professional and responsible administrative work managing services and contracts in the BHCS division.

A master’s degree in a social science, health or human services, nursing, or health administration field plus three years of experience providing behavioral health treatment; OR

A doctorate in a social science, health or human services, nursing, or health administration field, or a medical degree plus two years of experience providing behavioral health treatment.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

As a CPST Program Director, you will,

• Supervises the Social Workers and Professional Counselors in the Community Psychiatric Support and Treatment (CPST) program, per the JPHSA Staff Development & Supervision Guidelines. Ensures adherence to policies and procedures. Initiates corrective and / or disciplinary action as warranted
• Manages and Monitors day-to-day operations of the CPST program:
• Attends staffing and meets with staff regularly; to include weekly and monthly supervision per the Provider Manual, providing consultation to the professional/clinical staff of the program
• Monitors caseloads (up to 25 individuals per therapist) and ensures appropriate clinical intensity, appropriate timeliness of sessions, and is familiar with basics of each individual on therapists' caseloads
• Reviews assessments and other documentation to ensure support of the diagnoses and evidence of medical necessity is present.
• Ensures completion and completeness, in collaboration with clinicians and staff responsible for authorizations, of all documentation for authorization of services from Managed Care Organizations (MCOs). Ensures authorization is received prior to services starting and that units are tracked throughout services, not exceeding or going beyond end date of authorization. Manages waitlist for CPST program including, assessing appropriateness for level of care, responding to referral sources and assigning caseloads to staff
• Serves as clinical lead for team, reviewing complex clinical issues and making recommendations for types of services and interventions
• Attends court, meetings with probation/diversion, IEPs, and/or case staffings with DCFS as needed
• Carries a caseload, as appropriate, for either difficult clients/families and/or priority cases that cannot be assigned timely to team therapists (up to a caseload of 5)

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment

Career Progression: This position does not participate in a Career Progression Group

Work Schedule:Flexible work hours that may be outside of the traditional 8:00 am to 4:30 pm, Monday-Friday, dependent on job duties.

Compensation:The salary offered will be determined based on qualifications and experience.

**Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire.

Contact Information:

For further information about this vacancy, contact:

Enjoli Lewis

Jefferson Parish Human Services Authority

3616 S. I-10 Service Road West, Metairie, LA 70001

[e-mail]

504-838-5426

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.