CPS Family Based Safety Services Worker

Department-of-Family-and-Protective-Services; Amarillo (TX); On-site; USD 43,000 - 60,000; Full time

Benefits offered by this job

100% health insurance for you

Retirement plans with lifetime monthly

Paid vacation/holidays/sick leave

Job summary

Dept of Family & Protectve Svc in Amarillo, TX seeks a CPS FBSS Worker I to protect children and support families through in-home services and collaborative community engagement. This role involves rapid crisis response, treatment planning, and risk management within a state agency setting.

New hires with a Master’s Degree may qualify for an increase at the point of hire, with regular day shifts and statewide travel as part of duties.

Qualifications

• Bachelor's degree or higher required; or Associate's degree plus 2 years relevant work experience; or 60 accredited credit hours plus 2 years; or 90 credits plus 1 year.
• Initial screening outlines degree/credit combinations and relevant social services experience.
• Must have a valid Texas driver's license and reliable motor vehicle.

Responsibilities

• Responds quickly in crisis situations.
• Provides time limited in-home services to meet the specific needs of families by identifying insufficient protective capacities, developing treatment plans, and using resources to minimize risk and ensure child safety.
• Assesses child safety and takes actions to protect the child, including potential removal from the family if necessary.
• Interacts objectively with caregivers who have abused/neglected children in their care.
• Develops and maintains effective working relationships with law enforcement, judicial officials, medical professionals, and other community resources.

Skills

Knowledge of child development

Knowledge of family dynamics

Verbal and written communication

Travel after 5pm

On-call availability

Education

Bachelor's degree in social work or related field

Associate's degree + 2 years experience

60 college credit hours + 2 years experience

Job description

Career Opportunities: CPS Family Based Safety Services Worker (21792)

Posting ID21792-Posted09/23/2026-Dept of Family & Protectve Svc-Region 1 CPS Dir Del - IFBSS-Protective Services-Not Eligible for Telework-b. $3000 - $4999 per month

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

Functional Title

CPS Family Based Safety Services Worker

Job Title

CPS FBSS Spec I

Agency

Dept of Family & Protectve Svc

Department

Region 1 CPS Dir Del - IFBSS

Posting Number

21792

Closing Date

10/07/2026

Posting Audience

Internal and External

Occupational Category

Protective Services

Salary Range

$3,816.65-$5,372.41

Pay Frequency

Monthly

Salary Group

TEXAS-B-17

Shift

Day

Additional Shift

None

Telework

Not Eligible for Telework

Travel

Up to 75%

Regular/Temporary

Regular

Full Time/Part Time

Full time

FLSA Exempt/Non-Exempt

Nonexempt

Facility Location

Job Location City

AMARILLO

Job Location Address

3521 SW 15TH AVE

Other Locations

None

MOS Codes

0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12

Brief Job Description

After a family has been investigated, a Family Based Safety Services (FBSS) worker helps them make changes to protect their children from abuse and neglect and keep them safe at home. This involves providing services offered by the agency, the family's community, and their extended families.

Newly hired employees holding a Master's Degree in Social Worker may qualify for an increase at the point of hire.

Essential Job Functions (EJFs)

• Responds quickly in crisis situations.
• Provides time limited in-home services to meet the specific needs of families by identifying insufficient protective capacities, developing treatment plans, and using appropriate and necessary resources to minimize risk and provide for safety of the child; and maintains contact with parents and children to achieve treatment goals.
• Assesses child safety and takes the necessary actions to protect the child as appropriate. This could include removing a child from their family.
• Interacts objectively with “caretakers” who have abused and/or neglected children in their care.
• Discusses issues with families related, but not limited to income, money management, and personal relationships that they will probably consider personal and private.
• Encounters family members who are angry and/or scared.
• Helps identify resources and community support available to the family.
• Assists parents to recognize behaviors that lead to child abuse and/or neglect and empower parents to identify ways to make the necessary behavioral changes.
• Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources.
• Gather family and kinship information to support the child in a placement, should the child be placed in DFPS custody.
• Documents all relevant and appropriate information gathered during the investigation and completing all required forms accurately and in a timely manner.
• Works flexible work hours beyond 8a.m.-5p.m., Monday - Friday.
• Maintains a balance of objectivity and empathic understanding when engaging families living in stressful and crisis situations.
• Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources.
• Attends and participates in trainings, meetings and staffings.
• Performs other duties as assigned and required to maintain unit operations.
• Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work‑related contacts.
• Attends work regularly in accordance with agency leave policy.

Knowledge, Skills and Abilities (KSAs)

• Knowledge of child development
• Knowledge of family dynamics
• Skill in effective verbal and written communication.
• Skill in establishing and maintaining effective working relationships.
• Skill in problem solving techniques
• Ability to operate a personal computer.
• Ability to travel and attend child and family visits as well as other work-related appointments and meetings after 5pm.
• Ability to be on call on a rotating basis and work irregular hours.
• Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.

Registrations, Licensure Requirements or Certifications

This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.

Initial Screening Criteria

Child Protective Services Family Based Safety Worker I: An accredited B achelor's degreeORaccredited Associate's degree plus two (2) years of relevant work experienceOR60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.

Child Protective Services Family Based Safety Worker II: An accredited B achelor's degreeORaccredited Associate's degree plus two (2) years of relevant work experienceOR60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services.

Child Protective Services Family Based Safety Worker III: An accredited B achelor's degreeORaccredited Associate's degree plus two (2) years of relevant work experienceOR60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist II for 9 months AND have received