CPQ Program Manager

Jobtailor; California (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in the United States seeks a Senior Sales Operations Architect to design and implement processes for forecasting, quotes, pricing, order management, invoicing, and cross-platform analytics.

You will collaborate with executives to define standards, evaluate technologies, and guide partnerships, mentoring a team to drive innovation and operational excellence.

Qualifications

• 5+ years of experience designing and implementing business processes and solutions.
• BA/BS with emphasis in Information Systems Management, Operations Management, Supply Chain Management or Computer Science.
• Experience designing end-to-end processes that scale, particularly with respect to order management and installed base management.
• Extensive knowledge of business applications to support quote-to-invoice processes - Salesforce CRM, Oracle CPQ and SAP ERP.
• Comfortable with SaaS productivity tools such as GSuite, JIRA, SmartSheet, Visio, Slack.
• Experience with EDI and business applications integration tools is a plus.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
• Understanding of Project management principles and concepts.

Responsibilities

• Develops organization-wide architectures and methodologies for sales forecasting, analytics and metrics, quotes and pricing, order management, invoicing, and operations support across multiple platforms and organizations within the Global Business Unit.
• Consults with senior and executive business leaders to identify relevant analytics, standards and metrics for the assigned areas develops overall sales operations framework, including forecasts and budgets, to meet resource and sales client needs.
• Identifies and evaluates new technologies, process innovations, and partner relationships for alignment with strategy roadmap and business value creates plans for integration and update into sales operations architecture.
• Leverages recognized domain expertise, business acumen, and experience to influence and guide decisions of executive business leadership, sales partners and customers.
• Provides guidance and mentoring to less-experienced staff members to set an example of innovation and excellence.

Skills

Business Process Design

Sales Operations Framework Development

Salesforce CRM

Oracle CPQ

SAP ERP

Order Management

Installed Base Management

Business Applications Integration

EDI

Project Management Principles

Education

BA/BS in Information Systems Management or related field

Tools

Salesforce CRM

Oracle CPQ

SAP ERP

GSuite

JIRA

SmartSheet

Visio

Slack

Job description

Responsibilities

• Develops organization-wide architectures and methodologies for the design and implementation of processes and tools to provide sales forecasting, analytics and metrics, quotes and pricing, order management, invoicing, and operations support across multiple platforms and organizations within the Global Business Unit.
• Consults with senior and executive business leaders to identify relevant analytics, standards and metrics for the assigned areas develops overall sales operations framework, including forecasts and budgets, to meet resource and sales client needs.
• Identifies and evaluates new technologies, process innovations, and partner relationships for alignment with strategy roadmap and business value creates plans for integration and update into sales operations architecture.
• Leverages recognized domain expertise, business acumen, and experience to influence and guide decisions of executive business leadership, sales partners and customers.
• Provides guidance and mentoring to less-experienced staff members to set an example of innovation and excellence.

Requirements

• 5+ years of experience in designing and implementing business processes and solutions.
• BA/BS with emphasis in a related field (Information Systems Management, Operations Management, Supply Chain Management, Computer Science).
• Experience designing end-to-end processes that scale, particularly with respect to order management and installed base management.
• Extensive knowledge of business applications to support quote-to-invoice processes - Salesforce CRM, Oracle CPQ and SAP ERP.
• Comfortable with SaaS productivity tools such as GSuite, JIRA, SmartSheet, Visio, Slack, etc.
• Experience with EDI and business applications integration tools is a plus.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
• Understanding of Project management principles and concepts.

ATS Optimization Keywords

Hard Skills

• Business Process Design
• Sales Operations Framework Development
• Salesforce CRM
• Oracle CPQ
• SAP ERP
• Order Management
• Installed Base Management
• Business Applications Integration
• EDI
• Project Management Principles

Soft Skills

• Excellent Verbal Communication
• Excellent Written Communication
• Mentoring
• Interpersonal Skills