CPQ Analyst

WebMD LLC; Madison (WI); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare information provider is seeking a CPQ Analyst to enhance pricing operations and manage Sales Ops requests. This full-time position involves working closely with various teams to ensure accurate pricing and effective operations. The ideal candidate will have 2-4 years of relevant experience, a solid understanding of sales workflows, and strong communication skills. Benefits include medical, dental, vision, and 401(k).

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

PTO

Paid Parental Leave

Qualifications

• 2-4 years in Sales/Revenue Ops or related roles with CPQ experience.
• Strong understanding of pricing, quoting, and sales workflows.
• Customer-focused with a sense of urgency.

Responsibilities

• Maintain and improve CPQ processes, pricing rules, and approval workflows.
• Support quoting accuracy and validate system updates.
• Triage and route Sales Ops requests.

Skills

Sales/Revenue Ops Experience

CPQ Experience

Excellent Communication

Problem-Solving Skills

Multitasking Skills

Tools

Salesforce CPQ

CRM Tools (Jira, Zendesk)

Job description

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Position Summary

WebMD is looking for a CPQ Analyst to support pricing operations and triage Sales Operations requests. This role focuses on maintaining and optimizing CPQ systems (e.g. Salesforce CPQ), ensuring accurate pricing, and routing sales-related requests efficiently. You'll work closely with Sales, Finance, Legal, and Product Marketing to drive operational excellence.

Key Responsibilities

Maintain and improve CPQ processes, pricing rules, approval workflows, and bundles
Support quoting accuracy and validate system updates
Triage and route Sales Ops requests (e.g. Deal Desk, Legal, Invoicing)
Provide hands-on support and create self-service resources
Track request volume, response times, and process metrics
Collaborate on quote-to-cash improvements and process documentation

Qualifications

2–4 years in Sales/Revenue Ops or related roles with CPQ experience
Strong understanding of pricing, quoting, and sales workflows
Experience with Salesforce CPQ (preferred) and CRM/ticketing tools (e.g. Jira, Zendesk)
Excellent communication, problem-solving, and multitasking skills
Customer-focused with a sense of urgency

Preferred

Experience in B2B SaaS or subscription models
Familiarity with quote-to-cash processes and CPQ configuration

Job Type: Full-Time

Work Environment: Hybrid / On-Site

Benefits: Medical, Dental, Vision, 401(k), PTO, Paid Parental Leave, etc