CPI Investigation Worker Trainee

Department-of-Family-and-Protective-Services; Austin (TX); On-site; USD 33,000 - 56,000; Full time

Benefits offered by this job

100% paid health insurance

Retirement plans

Paid vacation/holidays

Dependent care spending accounts

Job summary

The Department of Family and Protective Services (DFPS) in Texas hires CPI Investigations staff for mobile, field-based work protecting children and vulnerable adults. Investigators respond to reports of alleged abuse or neglect, gather information, assess safety, and work with families to address concerns and reduce the likelihood of future harm.

This is not a traditional office job; investigators operate in homes, schools, hospitals, and community settings to carry out decisions that impact

Responsibilities

• Investigators respond to reports of alleged child abuse or neglect, gather and assess information, evaluate child safety and future risk, and work with families to address concerns and reduce the likelihood of future harm.
• This is a mobile, field-based position where the work occurs where children and families live, learn, and receive services.

Job description

Posting ID22621-Posted10/22/2026-Dept of Family & Protectve Svc-CPS Investigations Region 7-Protective Services-Not Eligible for Telework-b. $3000 - $4999 per month

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

Brief Job Description

Child Protective Investigations (CPI), Family Investigations and Alternative Response (FIAR) Investigators play a critical role in protecting children and strengthening families. Investigators respond to reports of alleged child abuse or neglect, gather and assess information, evaluate child safety and future risk, and work with families to address concerns and reduce the likelihood of future harm. They are responsible for making informed decisions that can significantly impact the lives of children and families.

This is a mobile, field-based position where the work occurs where children and families live, learn, and receive services. Investigators spend much of their time in homes, schools, hospitals, childcare facilities, law enforcement agencies, courts, and other community locations. This is not a traditional office job and is not