Coveside Grill Manager - Requisition #917355

Infor

Temecula (CA)

On-site

USD 60,000 - 80,000

Full time

14 days+

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Job summary

Infor in Temecula, California, is seeking a Restaurant Manager for the Pool Bar Restaurant. The role involves overseeing restaurant operations, ensuring guest satisfaction, and managing staff effectively while meeting financial objectives. Ideal candidates hold a Bachelor's degree and have relevant experience in a fine dining environment.

This managerial position requires strong leadership skills and a robust knowledge of wines and service protocols. The restaurant manager will also be responsible for conducting performance evaluations and addressing any staff or guest concerns.

Qualifications

Bachelor's degree or equivalent experience in fine dining management.
Experience managing financial responsibilities and operations in a restaurant.
Proven ability to lead and train a team effectively.

Responsibilities

Oversee daily restaurant operations to ensure guest satisfaction.
Control staffing, scheduling, and training of restaurant team members.
Monitor financial performance, inventory, and revenue enhancement strategies.

Skills

Extensive knowledge of wine varietals

Microsoft Office proficiency

Kronos or similar system

Micros or similar system

Team leadership

Education

Bachelor's degree from a four-year college

Two to three years related experience

Tools

Microsoft Office

Kronos

Micros

Job description

General Summary

The Pool Bar Restaurant Manager is responsible for the overall restaurant operation and productivity. The restaurant manager is to manage the restaurant within the policies and guidelines of the Pechanga Resort & Casino to ensure an optimum dining experience and guest satisfaction by maintaining a high level of service and profit maximization. The manager is responsible for total operational and financial responsibility on all shifts including proper staffing and scheduling, training, updating and printing menus, monitoring expenses including supplies and labor, and revenue enhancement. The manager is expected to work 50-55 hours per week including peak periods including but not limited to weekends and holidays to provide overall leadership; recognize and motivate team members; coach and train the team members for operational excellence. Manager is directly to perform hands‑on work on an ongoing basis to train team members, respond to customer service needs, or otherwise role model appropriate behavior in the restaurant.

Four Diamond Service Agreement

All Team Members will display a Four Diamond commitment to Customer Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort & Casino.

Key Responsibilities

Operate outlet in an atmosphere as specified by Food and Beverage management and consistent with Four Diamond service and Pechanga Resort & Casino standards.
Control day‑to‑day operations by scheduling labor to accommodate business levels.
Ensure proper service as outlined in the outlet’s Standard Operating Procedures and Service Guarantees manuals.
Table touching through out the restaurant and during the entire shift as much as possible to ensure guests satisfaction and gather any feedback. Must be on the floor monitoring the restaurant operation and guest satisfaction during hours of operations.
Enforce and train staff on applicable regulations, policies and procedures to enhance revenue and operation of the outlet.
Monitor actions of team members and customers to ensure that health and safety standards and liquor regulations are obeyed.
Maintain and update wine list as needed.
Accountable for the implementation of individual performance standards, including the timely review and evaluation of each employee’s performance.
Address and resolve all guest comments in a timely manner.
Monitoring and controlling all managers adjust and voids on daily basis.
Control Profit & loss to meet and/or exceed budget, maintaining accurate inventory, managing labor, reviewing financial reports, and taking appropriate actions.
Conduct performance appraisals, take discipline action, motivate and train team members.
Ensure maintenance of equipment, outlet, and menus based on company standards.
Ensure food quality and food serving is up to 100% guest satisfaction.
When necessary, act as service team member, hosting, bussing, running or serving to ensure all guests receiving “Four Diamond” service.
Ensure adequate staffing levels, scheduling, assigning stations and recording attendance and PTO’s.
Ability to instruct staff as to proper uniforms, cleanliness and personal hygiene etc. on a daily basis.
Order supplies to ensure proper par levels including all beverage and service food items.
Be aware of contemporary nutritional and health requirements of customer base including dietary and safe food restrictions.
Coordinate and staff for any VIP or private functions in conjunction with other F&B events.
Ensure a safe working environment for employees and to maintain sanitation standards.
Protect the assets of Pechanga Resort & Casino and ensure compliant operation.
Other duties as assigned.

Accountability

The F&B Outlet Manager is responsible for the daily, front of the house restaurant operations. This position is also responsible for departmental hiring, corrective actions, termination, employee relation issues, forecasting and budgeting.

Experience / Training / Education

A Bachelor's degree (B. A.) from a four‑year college or university; or two to three years related experience as a manager in a fine dining restaurant or equivalent combination of education and experience is required to successfully perform this job. This position also requires a fair knowledge of wines.

Communication skills

This position requires the ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. This position also requires the ability to respond to common inquiries or complaints from customers or members of the business community.

Mathematical skills

This position requires the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. This position also requires the ability to apply concepts of basic algebra.

Reasoning ability

This position requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. This position also requires the ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

Serve‑Safe or similar
Tips or similar

Skills / Abilities

Must have an extensive knowledge of wine varietals, brands, and other viticulture information necessary to provided guests and staff with information to enhance the PR&C experience.