Coveside Grill Cashier FT/PT - Requisition #977490

Infor; Temecula (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a renowned establishment where you will play a key role in delivering exceptional guest experiences. As a Cashier at Coveside Grill, you will ensure prompt and knowledgeable service, contributing to the satisfaction of every guest. Your responsibilities will include taking orders, handling payments, and maintaining a clean and welcoming environment. This is a fantastic opportunity to work in a fast-paced setting that values teamwork and quality service. If you thrive in a collaborative atmosphere and are passionate about providing excellent customer service, this position is perfect for you.

Qualifications

• High School diploma or GED and 2 years of fast food experience required.
• Ability to read, write, and present information effectively.

Responsibilities

• Ensure courteous and prompt service to guests in the restaurant.
• Take guest orders and handle cash transactions accurately.
• Maintain cleanliness of the restaurant area and restock supplies.

Skills

Micros POS System

Customer Service

Multi-tasking

Teamwork

Cash Handling

Flexibility

Education

High School Diploma or GED

Job description

GENERAL SUMMARY
The Coveside Grill Cashier ensures courteous, prompt, and knowledgeable service of food and beverage to ensure total satisfaction of guest experience. This position is also responsible for keeping the Coveside Grill Restaurant area clean and supplies stocked.

FOUR DIAMOND SERVICE AGREEMENT
All Team Members will display a Four Diamond commitment to Guest Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino (PRC).

KEY RESPONSIBILITIES

1. Adhere to all rules, policies, and regulations as stated in the Team Member Handbook while striving to improve standards of operation.
2. Work as a team player and assist Team Members in achieving goals of outlet.
3. Capable of being cross-trained.
4. Display knowledge of food and beverage available in outlets.
5. Responsible for taking guest orders, placing them in Micros (POS), and collecting payment.
6. Display accurate knowledge of food and beverage pricing.
7. Follow proper cash handling procedures, maintain the cash drawer, and follow appropriate closing cash policies.
8. Assist guests in a friendly, professional manner, and meet their needs.
9. Re-stock condiments and all other food and beverage items.
10. Set and clear tables and chairs according to the outlet standards.
11. Sweep and mop floors.
12. Empty trash as needed.
13. Other duties as assigned.

ACCOUNTABILITY: This position does not have supervisory responsibilities. The Team Member is responsible for protecting the assets of PRC.

QUALIFICATIONS AND GUIDELINES

EDUCATION/EXPERIENCE/TRAINING: A High School diploma or general education degree (GED); and at least two (2) years Fast Food experience is required to successfully perform this job.

COMMUNICATION SKILLS: This position requires the ability to read and comprehend simple instructions, short correspondence, and memos. This position also requires the ability to write simple correspondence. Furthermore, this position also requires the ability to effectively present information in one-on-one and small group situations to guests, clients, and other Team Members of the organization.

MATHEMATICAL SKILLS: This position requires the ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. This position also requires the ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: This position requires the ability to apply common sense understanding to carry out simple one- or two-step instructions. This position also requires the ability to deal with standardized situations with only occasional or no variables.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Must qualify to obtain and maintain a Class “A” gaming license.
• Must qualify to obtain and maintain a Food Handlers Certificate.
• Must qualify to obtain and maintain a Tips Certification.

SKILLS/ABILITIES:

• Working knowledge of Micros for cash handling.
• Ability to multi-task.
• Ability to offer quality guest service.
• Ability to deal with a very fast-paced operation.
• Ability to work in a team environment.
• Must be able to lift up to 50lbs.
• Capable of working in a safe and clean environment.
• Capable of performing side work as assigned by Supervisors.
• Willing and capable of following directions from Manager at all times and is fluent in reading and speaking English.
• Must be flexible and willing to work nights, weekends, and holidays.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by Team Members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of Team Members assigned to this job.