Coverage Lead Home Delivery Driver

Mom's Meals; Town of Cheektowaga (NY); On-site; USD 28,000 - 33,000; Full time

Job summary

Mom's Meals is seeking a Coverage Lead Home Delivery Driver in the Cheektowaga, NY area. The role supports open route coverage for scheduled/unscheduled absences across a territory, with occasional travel to other locations.

The position offers a 4-day work week (Tuesday–Friday) and a $22/hour pay rate, plus a monthly bonus opportunity. The driver will safely operate company vehicles, load meals, deliver to clients including homes, and maintain accurate delivery records using the MMHD app.

Qualifications

• High school diploma or GED required.
• Valid driver’s license required.
• Must be at least 18 years old.
• Minimum 1 year of delivery driving experience.
• Ability to manage time and balance priorities.
• Excellent driving record (DMV).
• Ability to operate a smartphone/tablet.
• Flexible schedule including flexible hours.
• Experience using email and phone for communication.
• Strong English communication (read/write/speak).
• Familiar with GPS routing.

Responsibilities

• Travel to help cover routes in other territories; up to 25% travel.
• Safely operate company vehicle and obey traffic laws.
• Load meals into company vehicle at cold storage facility.
• Deliver meals to clients, often to clients' homes.
• Make calls to clients for delivery issues or for your region.
• Record deliveries in MMHD delivery app.
• Follow all food safety procedures.
• Provide excellent customer service to clients.
• Inspect, clean, and maintain equipment safely.
• Report equipment failures and vehicle damage promptly.
• Assist with vehicle and driver audits.
• Ensure deliveries follow established protocols.
• Manage daily deliveries and any returns or unsold product.
• Identify and complete routine vehicle maintenance.

Skills

Time management

Communication skills

GPS navigation

Smartphone/tablet use

English proficiency

Basic math

Weather/traffic adaptability

Customer service mindset

Education

High School Diploma or GED

Valid driver’s license

Tools

GPS routing apps

Smartphone

Job description

The Coverage Lead Home Delivery Driver will be primarily responsible for supporting open route coverage for scheduled/unscheduled absences for a given territory and support training for new team members.

Typical Schedule

4 day work week, Tuesday-Friday

Details

This route includes/requires travel to help cover in other territories as required, potentially some travel on Mondays to location. Can be up to 25% travel with hotels and meals provided for any required overnight stays.

Pay

$22 per hour

Monthly Bonus Opportunity!

Address

1 Scrivner Dr. Cheektowaga, NY 14227

Offer of employment is contingent upon successfully passing a pre-employment drug screen and background check, where permitted by law.

Position responsibilities may include, but not limited to

• Travel to help cover routes in other territories; up to 25% travel
• Safely operate company vehicle and obey traffic laws at all times
• Load meals into company vehicle at designated cold storage facility
• Deliver meals to our clients, often taking meals into clients' homes
• Make phone calls to clients when delivery issues arise or if necessary for your region
• Accurately and consistently record deliveries on MMHD delivery application
• Consistently follow all food related sanitation/food safety procedures
• Provide excellent customer service to clients at all times
• Inspect, clean, and maintain equipment in a safe operating manner
• Report any equipment failures and vehicle damage immediately to supervisor so proper repairs can be scheduled in a timely manner
• Assist with vehicle and driver audits
• Ensure deliveries occur in compliance with established protocols
• Manage daily deliveries and unsuccessful/returned product
• Identify and complete routine vehicle maintenance

Required skills and experience

• High School Degree, GED or equivalent
• Must possess valid driver's license
• Must be at least 18 years of age
• Minimum of 1 year of delivery driving experience
• Ability to manage time and balance multiple priorities to accomplish goals
• Excellent driving (DMV) record
• Must be able to operate a smart phone and/or tablet
• Ability to work a flexible schedule including flexible hours
• Experience utilizing e-mail and phone calls to communicate effectively
• Strong, clear communication skills; must be able to speak/read/write English
• Must be familiar with and comfortable using and following GPS routing
• Basic math skills
• Must be able to drive in various types of weather and traffic conditions
• Prior experience adhering to company policies and showing core values
• Pass a post offer drug screen and background check
• Pass a post offer MVR Lookup

Preferred experience

• 1 year previous supervisory level experience
• 2 years driving or delivery experience
• Previous delivery driving experience in a customer-facing environment
• Experience completing high-volume delivery routes in residential areas
• Strong customer service experience with the ability to communicate professionally and courteously with customers in their homes
• Experience working independently while meeting productivity and on-time delivery expectations
• Experience in roles requiring frequent driving, time management, and direct customer interaction

Physical requirements

• Physical stamina to stand and walk for long periods
• Able to push, pull, and lift up to 40 pounds
• Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
• Able to perform repetitive movements
• Able to work in variable temperatures (cold/hot)