Courtyard Wall Township - Front Desk Agent

Aimbridge Hospitality; Brick Township (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Front Desk Agent for their Courtyard Wall Township location. The role involves providing exceptional customer service, managing guest interactions, and ensuring smooth front desk operations. Ideal candidates will have a high school diploma and some hotel experience, with opportunities for benefits including medical coverage and a 401k plan.

Benefits

Medical, Dental, and Vision coverage

Short and Long-Term Disability Insurance

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Daily Pay option available

Qualifications

• High school diploma or equivalent; hotel or related experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Provide outstanding customer service with a friendly demeanor.
• Manage reservations, check-ins, and check-outs efficiently.
• Resolve guest concerns promptly.

Skills

Customer Service

Communication

Problem Solving

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Courtyard Wall Township - Front Desk Agent

Join to apply for the Courtyard Wall Township - Front Desk Agent role at Aimbridge Hospitality.

Job Details

Location: Wall Township, NJ

Pay Range: $16.00/hr (range provided by Aimbridge Hospitality; actual pay based on skills and experience)

Employment Type: Full-time

About the Role

The Front Desk Agent is essential to guest experience, responsible for customer service, managing guest interactions, and ensuring smooth front desk operations.

Key Responsibilities

• Provide outstanding customer service with a friendly demeanor.
• Communicate effectively with guests and team members.
• Resolve guest concerns promptly.
• Manage reservations, check-ins, and check-outs efficiently.
• Handle financial transactions and understand basic financial information.

Qualifications

• High school diploma or equivalent; hotel or related experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Benefits

• Medical, Dental, and Vision coverage
• Short and Long-Term Disability Insurance
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
• Daily Pay option available

Property Highlights

Located at 'The Crossroads of the Jersey Shore,' our hotel offers spacious rooms, amenities like a fitness center, indoor pool, and on-site dining at The Bistro.