Courtyard Dallas Arlington South - Front Desk Supervisor

Aimbridge Hospitality; Arlington (TX); On-site; USD 58,000 - 76,000; Full time

Job summary

Aimbridge Hospitality seeks a Front Desk Supervisor for the Courtyard Dallas Arlington South. The role demands excellent guest interaction, operational oversight, and strong leadership skills to ensure a high standard of service excellence. Candidates should have prior hotel experience and be ready to handle both guest relations and team training responsibilities.

Benefits

Daily Pay option

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

401k Retirement Plan

Paid Time Off

Qualifications

• 2 to 3 years of progressive experience in a hotel or related field required.
• Supervisory experience preferred.
• Must have a valid driver’s license.

Responsibilities

• Greet guests with a friendly and helpful attitude.
• Track logs and reports to ensure all processes are followed.
• Address guest concerns effectively and proactively.

Skills

Guest Interaction

Operational Oversight

Financial Responsibilities

Team Leadership

Problem Solving

Compliance and Standards

Technical Skills

Education

High School diploma or equivalent

College coursework in a related field helpful

Job description

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Join Our Team as a Front Desk Supervisor

About Us

As the Front Desk Supervisor, you will support our hotel in providing exceptional service to our guests. Your role will involve ensuring every guest feels welcomed and valued during their stay and lead a team to follow that same standard of service excellence.

Key Skills/Responsibilities

• Guest Interaction: Greet guests with a friendly and helpful attitude, making sure check-ins and check-outs are smooth and pleasant experiences.Obtain all necessary information when taking reservations and monitor VIP and special guest requests.
• Operational Oversight: Track logs and reports to ensure all processes are follwed. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
• Financial Responsibilities: tay informed about rates, packages, and promotions, and help maximize room revenue.
• Team Leadership: Foster good communication and teamwork among staff members, assist in training new associates.
• Problem Solving: Address guest concerns effectively and handle workplace issues efficiently and proactively.
• Compliance and Standards: Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations.
• Technical Skills: Enter, track, and report information in the brand systems.
  
  

Education & Experience

• At least 2 to 3 years of progressive experience in a hotel or related field required.
• High School diploma or equivalent required; college coursework in a related field helpful.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
  
  

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
  
  

Property Information

The Courtyard Dallas Arlington South, one of the premier hotels in Arlington, TX, is located just minutes away from over 100 shops and restaurants at upscale shopping location, Arlington Highlands and Parks Mall. Nestled between the two great cities of Dallas and Fort Worth, our Arlington, TX hotel is conveniently located just miles away from AT&T Stadium, home of the Dallas Cowboys, as well as Globe Life Park in Arlington, The University of Texas at Arlington, Six Flags Over Texas, and Six Flags Hurricane Harbor. We welcome business and leisure guests alike with modern services including free WiFi and spacious meeting facilities. Need a bite to eat? The BISTRO is the destination for refreshing breakfast choices in the morning, and a variety of dinner and cocktail options in the evening.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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