Courtyard Anaheim Convention Center - Front Desk Agent

Aimbridge Hospitality LLC; Anaheim (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Une entreprise leader dans l'hôtellerie recherche un Agent de Réception pour garantir une expérience client impeccable. Le poste implique un service à la clientèle de qualité, des opérations au front desk, et nécessite un diplôme de lycée avec une expérience souhaitée dans le domaine hôtelier. Vous bénéficierez d'avantages tels qu'une couverture médicale, des congés payés et un plan de retraite 401(k).

Benefits

Daily Pay

Medical, Dental, and Vision Coverage

Disability Income (Short & Long Term)

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Qualifications

• Expérience dans l'hôtellerie ou un domaine similaire préférée.
• Compréhension des logiciels de gestion hôtelière.

Responsibilities

• Fournir un service à la clientèle amical et exceptionnel.
• Gérer les réservations, les check-ins et check-outs simultanément.
• Résoudre efficacement les préoccupations des invités.

Skills

Customer Service

Communication

Problem-Solving

Multitasking

Financial Skills

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Compensation: $18.00 - $20.00/hour

Job Description

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the key to our guest experience, responsible for delivering excellent customer service and ensuring smooth front desk operations.

Key Skills & Responsibilities

1. Customer Service: Provide friendly, outstanding service to guests, enhancing satisfaction.
2. Communication: Convey information effectively; address guest inquiries promptly.
3. Problem-Solving: Resolve guest concerns efficiently by evaluating options.
4. Multitasking: Handle reservations, check-ins, and check-outs simultaneously.
5. Financial Skills: Understand basic financial information and perform arithmetic as needed.

Education & Experience

• High school diploma or equivalent; hotel or related experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Benefits

• Daily Pay! Ask your Recruiter for details.
• Medical, Dental, and Vision Coverage
• Disability Income (Short & Long Term)
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Property Information

Located on Harbor Blvd., near Disneyland and the Anaheim Convention Center. Our hotel offers spacious rooms, free Wi-Fi, flat-screen TVs, and amenities like The Bistro for dining. Relax and unwind in true California style at Courtyard Anaheim Resort/Convention Center.

Application Process

To apply, please provide your First Name, Last Name, Email, and Phone Number. By submitting, you agree to receive communications from Fountain and Aimbridge Hospitality regarding your application. Message & data rates may apply. View our Privacy Policy and Terms of Service.