Courtesy Transportation Coordinator

Flippa.com; Town of Niskayuna (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Basil Family Dealerships seeks a Courtesy Transportation Coordinator to manage their loaner vehicle program. This role emphasizes customer service, organization, and teamwork in a fast-paced environment. Ideal candidates will have a high school diploma and prior experience in customer service or dealerships.

Benefits

Paid Time Off (PTO)

Paid Holidays

401k with Employer Match

Health insurance plans

Dental

Vision

Life Insurance

Disability Insurance

Employee Social Events

Qualifications

• Prior customer service or dealership experience preferred.
• Comfortable using computer systems and managing schedules.
• Ability to remain calm under pressure and manage multiple priorities.

Responsibilities

• Track and coordinate a fleet of courtesy vehicles.
• Monitor vehicle condition and complete loaner agreements.
• Communicate with the service team to anticipate customer needs.

Skills

Organizational skills

Communication skills

Customer service

Teamwork

Education

High school diploma or equivalent

Job description

Basil Family Dealerships islooking for a Courtesy Transportation Coordinator to join our family-like work environment!Come join the Basil family, a company that truly cares and appreciates their team!

Position:Courtesy Transportation Coordinator
The courtesy vehicle coordinator is responsible for managing the dealership's loaner and courtesy vehicle program, ensuring smooth and efficient customer transportation while maintaining our high standards of service. This role requires a detail-oriented, customer-focused individual who enjoys a fast-paced environment and values teamwork.

Location:Robert Basil Buick GMC Cadillac- 3477 Southwestern Blvd. Orchard Park, NY 14127

Compensation:$22/hr

Schedule:Full Time

Courtesy Transportation Coordinator Job Duties:

• Track and coordinate a fleet of courtesy transportation vehicles including cars, SUVs, and light trucks
• Monitor vehicle condition, including cleanliness and inspect for damage pre and post customer use
• Complete loaner agreements and ensure proper documentation is signed and filed
• Monitor vehicle to reach but not exceed manufacturer team and mileage limits
• Communicate with the service team to anticipate customer needs and coordinate timely vehicle availability
• Arrange concierge drop off and pick up remotely for customer convenience
• Ensure all insurance, registration and safety documentation is up to date
• Provide excellent customer service with a warm, friendly attitude
• Assist with other service department tasks as needed

Courtesy Transportation Coordinator Job Duties:

• High school diploma or equivalent required
• Prior customer service or dealership experience preferred
• Excellent organizational and communication skills
• Comfortable using computer systems and managing schedules
• Ability to remain calm under pressure and manage multiple priorities
• A team player who thrives in a people-first environment
• Professional appearance with strong work ethic
• Must be able to pass employment screening (background and drug test)

Valid Driver’s License and clean driving record required

Basil Benefits:

• Paid Time Off (PTO)
• Paid Holidays
• 401k with Employer Match
• 3 Health insurance plans to choose from
• Dental
• Vision
• Life Insurance
• Disability Insurance
• Employee Social Events

CLICK HEREfor more Basil Dealership career opportunities in WNY!

The Basil Family Dealerships are a proud EOE.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our dealerships stronger. If you share our values and our enthusiasm for the automotive industry, we encourage you to explore a career at Basil.

The Basil Family Dealerships are a proud EOE.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our dealerships stronger. If you share our values and our enthusiasm for the automotive industry, we encourage you to explore a career at Basil.