Courtesy Clerk PT

Vallarta Supermarkets; Lancaster (Lancaster County); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Life insurance

401(k) plan

Paid vacation

Legal services

Holiday pay

Savings marketplace

Credit union membership

Recognition programs

Job summary

Vallarta Supermarkets in Lancaster, PA is seeking friendly, service-oriented Courtesy Clerks who take pride in delivering extraordinary customer experiences in a fast-paced, festive environment. The role focuses on fast bagging, assisting carry-out, and helping customers locate products while maintaining clean surroundings.

The position requires strong English skills and flexibility to work afternoons, evenings, weekends, and holidays.

Qualifications

• Friendly, courteous personality with strong customer service skills.
• Ability to learn store product locations and assist customers.
• Ability to work in a fast-paced environment.
• Must be able to speak, read, write, and understand English.
• Must be legally authorized to work in the U.S.
• Flexible schedule including afternoons, evenings, weekends, and holidays.

Responsibilities

• Smile and greet all customers and team members while delivering extraordinary service.
• Bag groceries quickly and carefully, assist with carry-out, and locate products.
• Collect shopping carts and maintain store and parking lot cleanliness.
• Perform price checks as needed and return items to shelves (go-backs).
• Maintain high housekeeping and safety standards in the store and exterior areas.

Skills

Customer service

Friendly personality

Fast-paced environment

English literacy

Team collaboration

Flexibility

Job description

Join the Vallarta Team

At Vallarta Supermarkets,we’remore than just a grocerystore,we’rea vibrant part of the communities we serve.We’reseekingfriendly, service-oriented individuals who take pride in delivering extraordinary customer experiences and thrive in a fast-paced, festive environment. Ifyou’repassionate about fresh, quality baked goods and love making people smile,we’dlove to meet you!

About the Role

The Courtesy Clerk provides excellent customer service at the check stand by bagging groceries quickly and carefully,assistingcustomers with carry-out, and helping themlocateproducts. Courtesy Clerks also collect shopping carts,maintaincleanliness in the store and parking lot, and perform custodial duties to keep facilities safe, clean, andwelcoming forcustomers.

WhatYou’llDo

• Smile and greet all customers and team members while using Vallarta’s six steps of extraordinary service.
• Model Vallarta’s Core Values: customer service, commitment, integrity, respect, humility, and teamwork.
• Bag groceries according to Vallarta’s procedures and customer requests.
• Assistcustomers with carry-out service andlocatingproducts in the store.
• Performaccurateprice checks asrequested.
• Check and secure items at the bottom of shopping carts when trained.
• Perform ‘go-backs,’promptly returning perishable and non-perishable items to shelves.
• Safely gather shopping carts using reflectivevestandrope.
• Assistwith spills, clean-ups, restroom cleaning, sweeping, mopping, and trash removal (if trained).
• Clean store perimeters, including cart corrals, parking lot, sidewalks, and receivingdock.
• Monitor andreportbuilding maintenance needs or safety hazards.
• Keep janitorial room organized and stocked with approved supplies (if trained).
• Alwaysmaintainhigh housekeeping and safety standards.
• Treat coworkers and customers respectfully at all times.
• Abide by all store rules, company policies, and Employee Handbook.
• Report injuries, unsafe conditions, or misconduct to management.
• Performadditionalduties as assigned.

Physical Requirements

• Stand and walk constantly (6–8+ hours/day).
• Frequently bend neck/waist, squat, twist, and reach above/below shoulders.
• Frequent use of hands for grasping, pushing, pulling, and fine manipulation.
• Lift and carry up to 25 lbs.frequently, and up to 40 lbs. occasionally (e.g., dog food bags).
• Heaviest itemrequiredto carry: 40 lbs., up to 40 feet.
• Operate manual pallet jacks safely (buddy systemrequiredfor pallets).
• Work near equipment/machinery and on uneven ground.
• Exposure todust, gas, fumes, temperature, and humidity changes.

WhatWe’reLooking For

• Friendly, courteous personality with strong customer service skills.
• Ability to learnstoreproduct locations and support customers.
• Ability to work in a fast-paced environment.
• Must be able to speak, read, write, and understand English.
• Mustexhibita responsible, professional, and positive attitude.
• Must be legally authorized to work in the U.S.
• Fast-paced retail front-end with direct customer interaction.
• Exposure toperishable products, cleaning supplies, and varying conditions.
• Collaborative, team-focused workplace.
• Must work flexible schedule: afternoons, evenings, weekends, and holidays.

Full-Time Team Members

• Free $25,000 Basic Life and AD&D Insurance.
• 401(k) Retirement Plan.
• Paid vacation.
• Access to legal services.
• Premium pay for holidays.
• Savings marketplace & credit union membership.
• Recognition programs (birthdays, years of service, spirit days, etc.).

At Vallarta Supermarkets, we believe our culture drives execution. Ifyou’reenthusiastic, dependable, and passionate about helping customers,

Explore Exciting Job Opportunities

We offer positions to match your lifestyle and career goals. Whetheryou’reseekingpart-time or full-time, Vallarta Supermarkets provides a dynamic and rewarding workplace with real opportunities for growth.