Courtesy Clerk/Grocery Bagger

Kroger Family of Companies; Steubenville (OH); On-site; USD 12,000 - 17,000; Full time

Job summary

Kroger Family of Companies in Steubenville, OH is seeking a Courtesy Clerk/Grocery Bagger to deliver friendly, accurate checkout support and help customers with bags.

You will maintain a clean, safe store environment, reinforce safety guidelines, and assist customers with loading bags into their car when needed.

This role emphasizes teamwork, reliability, and a positive attitude to help guests feel valued and welcome in our store.

Qualifications

• Customer Service skills.
• Effective communication skills.

Responsibilities

• Bag groceries at checkout and assist customers.
• Strive for at least five items in the bag while preventing damage.
• Follow best practices for bagging in reusable/plastic/paper bags.
• Assist in removing merchandise from the bottom of bascarts for checkout.
• Offer to help customers load bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills and pick up trash inside store and in the parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand the store layout to locate products and conduct price checks for cashiers.
• Reinforce safety programs and notify management of hazards.
• Adhere to food safety regulations and guidelines.
• Inspect equipment and report necessary repairs.
• Create a welcoming environment and answer questions about products.
• Follow local, state and federal laws and company guidelines.
• Work cooperatively in a high-paced environment and manage conflicts calmly.
• Be honest and discrete with customer and business information.
• Follow directions and seek help to resolve issues.
• Support minors, individuals with special needs, and older adults.

Skills

Customer Service skills

Effective communication skills

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

RESPONSIBILITIES Essential Job Functions:

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate will assist in removing customer's merchandise from bottom of bascart for checkout
• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car
• Perform basic shelf conditioning
• Inform customers of grocery specials
• Return merchandise to store shelves
• Gather bascarts and return them to designated areas
• Clean spills, collect and pick up trash inside store and parking lot
• Clean all areas inside and outside of store
• Handle and assemble seasonal merchandise
• Understand the store's layout, locate products, and conduct price checks for cashiers
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management
• Adhere to all food safety regulations and guidelines
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary