Courtesy Clerk/Grocery Bagger

Kroger Family of Companies; Hamilton (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is hiring a Courtesy Clerk/Grocery Bagger in Hamilton, OH to deliver excellent customer service at checkout and maintain a safe, clean shopping environment. You will bag groceries, assist customers with loading, perform shelf-stocking, and communicate specials and store information.

The role emphasizes friendliness, safety adherence, and teamwork in a fast-paced retail setting. Prior retail experience is helpful but not required, with on-site work expectations.

Qualifications

• Customer Service skills
• Effective communication skills

Responsibilities

• Bag groceries at check out for customers
• Assist in removing merchandise from bascart for checkout
• Provide loading help to customers with bags
• Perform shelf conditioning and arrange products
• Inform customers of grocery specials and price checks
• Maintain cleanliness in store and parking lot
• Reinforce safety policies and report hazards
• Greet customers and provide assistance throughout the store

Skills

Customer Service

Effective communication

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

RESPONSIBILITIES Essential Job Functions:

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate will assist in removing customer's merchandise from bottom of bascart for checkout
• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car
• Perform basic shelf conditioning
• Inform customers of grocery specials
• Return merchandise to store shelves
• Gather bascarts and return them to designated areas
• Clean spills, collect and pick up trash inside store and parking lot
• Clean all areas inside and outside of store
• Handle and assemble seasonal merchandise
• Understand the store's layout, locate products, and conduct price checks for cashiers
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management
• Adhere to all food safety regulations and guidelines
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary