Courtesy Clerk/Grocery Bagger

Kroger Family of Companies; Spokane (WA); On-site; USD 23,000 - 29,000; Full time

Job summary

Kroger Family of Companies in Spokane, WA is seeking a Courtesy Clerk/Grocery Bagger to deliver friendly, efficient service. You will bag groceries at checkout, assist customers, and maintain a clean store environment to ensure customers return.

Responsibilities include loading assistance, shelf upkeep, price checks, and adherence to safety and food-handling rules. Retail experience is helpful; wage ranges are $17.38–$21.71 per hour.

Qualifications

• Customer Service skills.
• Effective communication skills.

Responsibilities

• Bag groceries at checkout for customers.
• Strive for at least five items in the bag while preventing damage.
• Follow best practices for bagging items in various bag types.
• Assist in removing merchandise from bottom of bascart for checkout.
• Offer to help customers load bags into their car.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills and collect trash inside store and parking lot.
• Clean all areas inside and outside of store.
• Handle and assemble seasonal merchandise.
• Understand store layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Adhere to all food safety regulations and guidelines.
• Inspect equipment and notify appropriate department or store manager of needed repairs.
• Create a welcoming environment and answer questions about products.
• Follow local, state, and federal laws and company guidelines.
• Work cooperatively in a high-paced and stressful environment.
• Manage conflict in a constructive, cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Provide support and assistance to minors, individuals with special needs, and older adults.
• Perform essential duties of this position with or without reasonable accommodation.

Skills

Customer Service

Effective communication

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

RESPONSIBILITIES

Essential Job Functions:

• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
• Associate will assist in removing customer's merchandise from bottom of bascart for checkout
• Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car
• Perform basic shelf conditioning
• Inform customers of grocery specials
• Return merchandise to store shelves
• Gather bascarts and return them to designated areas
• Clean spills, collect and pick up trash inside store and parking lot
• Clean all areas inside and outside of store
• Handle and assemble seasonal merchandise
• Understand the store's layout, locate products, and conduct price checks for cashiers
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management
• Adhere to all food safety regulations and guidelines
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary

$17.38 - $21.71 per hour