Courtesy Clerk/Grocery Bagger

Kroger Family of Companies; Streator (IL); On-site; USD 21,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking a Courtesy Clerk/Grocery Bagger in Illinois to provide outstanding customer service, bag groceries, maintain a clean store environment, and assist customers with loading bags into their vehicles. The role requires strong communication, attention to safety, and the ability to work in a fast-paced setting.

Responsibilities include stocking shelves, informing customers of specials, handling price checks, and adhering to food safety regulations.

Qualifications

• Customer service skills are essential for helping shoppers
• Effective communication with customers and teammates is required

Responsibilities

• Bag groceries at checkout and ensure items are not damaged
• Assist customers with loading bags into their car when possible
• Perform basic shelf conditioning and restocking
• Inform customers of grocery specials and price checks
• Return merchandise to store shelves and manage bascarts
• Clean spills and collect trash inside store and in parking lot
• Maintain cleanliness of all areas inside and outside the store
• Adhere to food safety regulations and safety procedures
• Provide friendly help by answering questions about products and department

Skills

Customer Service

Communication

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

RESPONSIBILITIES Essential Job Functions:

Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers

Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.

Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).

Associate will assist in removing customer's merchandise from bottom of bascart for checkout

Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car

Perform basic shelf conditioning

Inform customers of grocery specials

Return merchandise to store shelves

Gather bascarts and return them to designated areas

Clean spills, collect and pick up trash inside store and parking lot

Clean all areas inside and outside of store

Handle and assemble seasonal merchandise

Understand the store's layout, locate products, and conduct price checks for cashiers

Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management

Adhere to all food safety regulations and guidelines

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

Adhere to all local, state and federal laws, and company guidelines

Ability to work cooperatively in high paced and sometimes stressful environment

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to follow directions and seek assistance when necessary to resolve customer and business issues

Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults

Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience

• Retail Experience is preferred but not necessary

$15.50 - $16.20 per hour