Courtesy Clerk/Grocery Bagger

Kroger; Provo (UT); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Courtesy Clerk/Grocery Bagger to create exceptional customer experiences. In this role, you will bag groceries, assist customers, and maintain a clean and safe environment. You will embody core values such as respect and integrity while managing a fast-paced environment. This position is perfect for those who enjoy customer interaction and want to contribute positively to a team. If you're ready to make a difference and support a welcoming atmosphere, this opportunity is for you.

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication skills for assisting customers.

Responsibilities

• Bag groceries efficiently, ensuring items are not damaged.
• Maintain cleanliness and safety in the store environment.

Skills

Customer Service skills

Effective communication skills

Job description

Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Bag groceries at checkout for customers, striving for at least five items per bag without damage.
2. Follow best practices for bagging in various types of bags (reusable, plastic, paper).
3. Assist in removing customer's merchandise from bottom of bascarts for checkout.
4. Offer to help customers load bags into their cars.
5. Perform basic shelf conditioning and inform customers of grocery specials.
6. Return merchandise to store shelves and gather bascarts for return.
7. Maintain cleanliness by cleaning spills, trash, and all areas inside and outside the store.
8. Handle and assemble seasonal merchandise and understand store layout for locating products and conducting price checks.
9. Reinforce safety programs, comply with safety procedures, and report unsafe conditions or incidents.
10. Adhere to food safety regulations and guidelines.
11. Inspect equipment, report repairs, and create a welcoming environment for customers.
12. Follow all laws, regulations, and company policies.
13. Work cooperatively in a high-paced, sometimes stressful environment, managing conflicts professionally.
14. Act with honesty and integrity regarding customer and business information.
15. Follow directions and seek assistance when needed to resolve issues.
16. Support interactions with minors, individuals with special needs, and older adults.
17. Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer Service skills
• Effective communication skills

Desired Previous Job Experience

• Retail experience is preferred but not necessary.